Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Trotter

Indianapolis,IN

Summary

Experienced Owner-Operator Driver, Skilled in logistics coordination, route optimization and freight handling; ensuring timely and safe deliveries. Strong track record of on-time deliveries, customer satisfaction and cost - effective operations. Dedicated to safety, efficiency, and professionalism.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Independent Contractor and Local Courier

Integrity Truss Group LLC
07.2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Driver

DoorDash
06.2017 - 07.2021
  • Picked up meals from local restaurants and dropped off at residential and business customer locations
  • Carried food in insulated bags to maintain hot or cold temperature
  • Provided excellent customer service throughout the delivery process
  • Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Driver

TST Transportation, LLC
05.2013 - 05.2017
  • Assisted in the transportation of patients to and from medical appointments
  • Interacted with customers pleasantly to meet needs and drive satisfaction
  • Maintained a clean vehicle interior and exterior at all times
  • Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations

Education

High School Diploma -

Groveport Madison High School
Groveport, OH
05.1996

Skills

  • Delivery pickup
  • Load monitoring
  • Passenger transportation
  • Daily logging
  • Commercial driving
  • Schedule management
  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance

Certification

  • Indiana Driver's License
  • HIPAA and Bloodborne Certification
  • Medical Courier Handling

Timeline

Independent Contractor and Local Courier

Integrity Truss Group LLC
07.2021 - Current

Driver

DoorDash
06.2017 - 07.2021

Driver

TST Transportation, LLC
05.2013 - 05.2017

High School Diploma -

Groveport Madison High School

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Tonya Trotter