Tonya Turner
Arlington ,TX,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Townepark as a Visitor Management Concierge. Proven ability to enhance operational efficiency and ensure resident satisfaction through effective problem-solving and adaptability. Experienced in maintaining high standards in both hospitality and laundry services, contributing to a positive environment.
Overview
5
5
years of professional experience
Work History
Visitor Management Concierge Hospital
Townepark
03.2025 - Current
- Assisted guests with check-in/check-out processes, enhancing overall efficiency.
Laundry Aide
The Blake Living Assistant
01.2024 - 01.2025
- Operated commercial laundry equipment to ensure timely processing of linens and resident garments.
- Sorted, washed, dried, and folded laundry items according to specific care instructions.
- Maintained cleanliness and organization of laundry area to adhere to safety standards.
- Assisted residents with laundry needs, ensuring satisfaction through attentive service.
KitchenAid/housekeeper
Woodland Springs Nursing Center
01.2021 - 11.2023
- Prepared and served nutritious meals following dietary guidelines for residents.
- Maintained cleanliness and organization of kitchen area to ensure compliance with health standards.
- Assisted in inventory management by tracking food supplies and notifying staff of shortages.
- Supported culinary team in meal preparation, ensuring timely service during dining hours.
Education
GED -
Waco,High
Waco, TXSkills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Timeline
Visitor Management Concierge Hospital
Townepark
03.2025 - Current
Laundry Aide
The Blake Living Assistant
01.2024 - 01.2025
KitchenAid/housekeeper
Woodland Springs Nursing Center
01.2021 - 11.2023
GED -
Waco,High