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Dynamic professional with a proven track record at HomeGoods/Homesense, excelling in store operations and customer service. Leveraged analytical skills to enhance operational efficiencies and drive sales performance. Adept at employee scheduling and loss prevention strategies, fostering a high-performing team environment focused on achieving strategic goals.

Compassionate professional with background as Private Nanny, as well as commercial management positions. Specializing in providing individualized care to children of various ages. Strengths include strong communication skills, adaptability to different family environments, and ability to plan educational activities promoting physical, social and cognitive development. Noteworthy impact from previous roles includes fostering positive relationships with families and creating safe, inclusive environments conducive for child growth and development.

Accomplished Key Carrier Apparel Lead at Dick Sporting Goods, adept in store operations and team building, significantly enhancing customer loyalty and sales. Expert in task delegation and display maintenance, consistently met sales targets, leveraging customer service skills and stock rotation knowledge to boost revenue and streamline store efficiency.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

At Dick's Sporting Goods, I began my career as a part-time cashier as a high school student. Management quickly realized I possessed skills beyond being a cashier, and I was moved to the outdoor section of the store as a floor associate, after a year or so, I was offered to become a lead, and have keys to the store, becoming the first part-timer in the history of our district to ever become a keyholder with the company. As a keyholder and lead, I use my customer service skills to ensure a positive experience for the customer. I also oversee the employees, making sure they stay on task, or finding something that they can accomplish if they have no tasks. I help ensure a comfortable work environment for my co-workers, and am always there if they need someone to address concerns with. I make sure to keep the store organized, and work to improve the visuals of displays around the store, upsell product to customers, and help customers find product that will fit and/or exceed their needs. I am a strong leader and problem-solver, and dedicated to the success of the store as a whole.

Tonya Tyler

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Lead Key Carrier

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GED -

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Lead Key Carrier

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