Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Walker

Houston,TX

Summary

Dynamic professional with a proven track record at Gladstone as a Field Inspector, excelling in documenting evidence and writing detailed reports. Recognized for enhancing client satisfaction through exceptional customer service and quality controls, while effectively collaborating with teams to resolve issues and deliver high-quality results on time-sensitive projects.

Overview

10
10
years of professional experience

Work History

Field Inspector

Gladstone
02.2018 - 05.2025

Over

  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
  • Improved overall client satisfaction by consistently delivering high-quality workmanship on time-sensitive projects while maintaining strict budgetary controls.

Relocation Specialist

C.v.m Real Estate
12.2014 - 01.2018
  • Improved customer satisfaction ratings by consistently delivering outstanding service throughout the entire relocation process.
  • Trained new team members on company procedures and best practices for delivering high-quality results in relocation services.
  • Advised clients on visa requirements and immigration procedures when moving internationally, ensuring a smooth and compliant process.
  • Collaborated with real estate agents to find suitable housing options, matching clients'' preferences and budget requirements.

Education

Stafford High
Stafford, TX
05.2007

Skills

  • Documenting evidence
  • Customer service
  • Construction
  • Analyzing data
  • Testing procedures
  • Writing reports
  • Quality controls
  • Documentation skills
  • Data entry

Timeline

Field Inspector

Gladstone
02.2018 - 05.2025

Relocation Specialist

C.v.m Real Estate
12.2014 - 01.2018

Stafford High