Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Williams

Carrollton,GA

Summary

Seasoned facilities team member with expertise in cleaning, stocking and maintaining patients rooms and hospital facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Overview

23
23
years of professional experience

Work History

EVS Technician

Wellstar Cobb Hospital
07.2023 - Current
  • Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.

Residential House Cleaner

3 Women With A Broom
04.2007 - Current
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Streamlined cleaning processes for quicker completion without compromising quality.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.

Store Manager

Rue21
04.2001 - 12.2022
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

High School Diploma -

Lucy C Laney
Augusta ,Ga
08.1986

Skills

  • Sanitation Procedures
  • Reliability and punctuality
  • Infection control expertise
  • Chemical handling knowledge
  • Stock management
  • Healthcare facility standards
  • Cleaning Protocols

Timeline

EVS Technician

Wellstar Cobb Hospital
07.2023 - Current

Residential House Cleaner

3 Women With A Broom
04.2007 - Current

Store Manager

Rue21
04.2001 - 12.2022

High School Diploma -

Lucy C Laney

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