Highly efficient HR/Payroll Specialist well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
15
15
years of professional experience
Work History
Factory Clerk
TRC/ ITG Brands
11.2024 - Current
Prepares hourly payroll by maintaining clocking details, verifying daily timecard calculations, and monitoring information for time charged to other departments
Maintains departmental records by recording job information, department numbers, labor distribution numbers, and employee demographic information, and documenting vacation, holidays, absences, and tardiness on individual employee records
Informs Payroll and Human Resources of changes in employees' job, shift, and/or pay status by communicating and preparing paperwork as necessary to resolve related issues by the established weekly payroll deadlines
Provides general office support by preparing memoranda, reports, distributing mail, answering telephone, maintaining files, and requisitioning cigarettes.
Streamlined communication channels between departments, improving cross-functional collaboration.
Labor Relations Specialist
Aston Carter
05.2023 - 05.2024
Maintain and foster productive working relations with salaried and hourly employees:
Facilitate company events and represent the company in community-wide initiatives
Engage in problem-solving activities to improve HR processes
Train management and provide support in the interpretation of the Team Book and Collective Bargaining Agreement
Investigate and resolve employee issues
Administers EEO and Affirmative Action programs/policies
Lead communication meetings, code of conduct, benefits, and policy trainings
Verify payroll entries and changes within ADP Vantage
Check for accuracy and report any discrepancies to the payroll administrator
Maintain personnel files, policy and procedure manuals
Assist in aspects of hiring processes for all levels of personnel including internal, interviewing, pre-employment screening, reference checks, placement of personnel, verification of I-9 form, exit interviews, and unemployment paperwork/hearings.
Facilitated training sessions on topics related to labor relations such as workplace harassment prevention or navigating difficult conversations.
Advised management on best practices in employee relations, fostering a positive work environment.
Payroll Clerk / HR Administrative Assistant
Roanoke Cement
04.2022 - 05.2023
Positive and upbeat in all communications with customers and other departments
Demonstrate deep desire to exceed expectations of internal and external customers; not satisfied with just meeting expectations
Enter orders into JWS/SAP systems accurately and efficiently documenting schedules, diversions, and cancellations
Monitor order status to ensure timeliness of delivery
Notify customers of delayed or diverted loads
Assist with processing payroll and keying timesheets on weekly basis
Assist with maintenance changes for employees in payroll systems
Facilitate onboarding process for new hires
Inclusive of new hire paperwork; setup for all new hires
Prepare and maintain HR files, such as personnel folders, transactions, payroll/status, and training records.
Payroll Senior Analyst
Aerotek
01.2020 - 03.2022
Analyst ensures payroll operations and controls are followed and maintains compliance with policy and/or law; applies and/or recommends corrective actions when necessary; operating procedures
Reviews, and resolves complex data and/or transaction changes and exceptions in area of focus with moderate legal compliance consequences.
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Community Specialist
Kuester Management
08.2019 - 01.2020
Client Service Representatives should have advanced people skills that allow team members to provide exceptional customer service experience to clients
Handle a high volume of client inquiries through both phone and email communication
Assist clients with questions regarding account balances, governing document compliance, work order requests and miscellaneous community information.
Maintained detailed records of all activities related to each project or initiative, ensuring accurate reporting and documentation for future reference.
Onboarding/Dispatch
Here and Now Logistics
03.2019 - 08.2019
Under Amazon Subsidiary an active Liaison between Amazon Warehouse Management, the owner of the company, Management and Drivers
Interview candidates and review all New Hire paperwork for accuracy.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Payroll Administrator
Aston Carter
09.2015 - 12.2018
Accurately maintaining Payroll files and records in a timely manner, responsible for routine payroll functions, garnishments and maintaining accurate payroll files and records
Maintained/updating payroll records and acts as a liaison between Profit Centers, Field and Corporate staff
Tracking inventory, reporting errors, pricing discrepancy and address discrepancy.
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Operations Support Clerk
Gannnet USA Today
01.2018 - 12.2018
Assist in the daily operations by making recruiter calls, conducting pre-screenings and filtering calls that come into the office
First point of contact for updating paper orders, new starts, and correcting
Special project per field request
Route changes, bill credit, credit adjustments and proofing accounts for errors.
Consultant
Aston Carter
09.2015 - 12.2018
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Managed client relationships through regular check-ins and updates on project progress.
Operations Analyst/Corporate Payroll Processor
United Rentals Corporation
06.2010 - 09.2015
Weekly timekeeper for hourly employees for Payroll via Peoplesoft
Weekly delivery of time and attendance report.
Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
Optimized operational efficiency by analyzing and streamlining processes.
Improved team productivity by implementing effective workflow strategies and time management techniques.
Education
No Degree - Business Administration And Management
Stanly Community College
Albemarle, NC
High School Diploma -
West Charlotte H. School
Charlotte, NC
06-1995
Skills
E-verify
Data entry
Payroll
Microsoft Office (Word, Excel, PowerPoint)
ADP
PeopleSoft
Oracle
Ulti-Pro
Workday
Kronos
Paycom
Paylocity
SAP
UKG
Zendesk
Customer satisfaction
Relationship building
Filing systems
Database entry
Administrative support
Document management
Schedule and calendar management
Telephone etiquette
File maintenance
Administrative tasks
Scanning and copying
Verbal and writing communication
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Timeline
Factory Clerk
TRC/ ITG Brands
11.2024 - Current
Labor Relations Specialist
Aston Carter
05.2023 - 05.2024
Payroll Clerk / HR Administrative Assistant
Roanoke Cement
04.2022 - 05.2023
Payroll Senior Analyst
Aerotek
01.2020 - 03.2022
Community Specialist
Kuester Management
08.2019 - 01.2020
Onboarding/Dispatch
Here and Now Logistics
03.2019 - 08.2019
Operations Support Clerk
Gannnet USA Today
01.2018 - 12.2018
Payroll Administrator
Aston Carter
09.2015 - 12.2018
Consultant
Aston Carter
09.2015 - 12.2018
Operations Analyst/Corporate Payroll Processor
United Rentals Corporation
06.2010 - 09.2015
No Degree - Business Administration And Management