Tonyia Titus
Lynchburg,SC
Summary
Active Secret Clearance: Detailed-Oriented Front Office, Staff Assistant, Administrative Assistant, Executive Assistant, Office Management Specialist with strong written, verbal communication and interpersonal skills. Demonstrated experience in executive-level administrative operations in coordinating conferences, projects, teaching, training, meetings, travel arrangements and providing excellent customer service and maintaining a high level of confidentiality.
Overview
11
11
years of professional experience
Work History
Defense Travel Administrator
Shaw AFB
09.2020
- Arrange travel using Defense Travel System (DTS) in accordance with the Federal Travel Regulations (FTR) guidelines, which includes travel itineraries, hotel, transportation, TDY agendas, and briefing packets and ensure that vouchers are submitted in a timely fashion for settlement of the traveler's government travel card.
Executive Assistant
Department of State
05.2016 - 08.2020
- Provided direct administrative support (Travel Coordinator) to the Principal Deputy Assistant Secretary
- Greeted guests, answer phones, filing, process mail and packages, order office supplies, copy, fax, scan documents, coordinate travel arrangements and scheduled meetings
- Managed outgoing and incoming correspondence and actioned documents, SharePoint updates
- Assisted employees with domestic, foreign, travel plans, processing country clearances
- Prepared briefing materials and reports for upcoming meetings, for VIP guests.
Executive Assistant
U.S. Pentagon
11.2014 - 04.2016
- Managed the Chief of Staff calendar keeping him abreast on all meetings
- Updated status on the Task Management Tool, attached notes, organized, prioritized, and assigned tasks to the next team lead for review and edits
- Maintained electronic and paper filing system to track tasks and invoices
- Produced coordinated and distributed unclassified and classified document to the appropriate staff members
- Processed domestic and international travel (DTS) Defense Travel Systems for the Chief of Staff.
Administrative Assistant
U.S. Passport Services
01.2013 - 10.2014
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
- Collect, sort, and distribute incoming mail to the proper department
- Track timelines, status updates and deadlines on administrative projects and correspondence
- Maintained electronic and paper filing system to track tasks and invoices
- Produced coordinated and distribute of unclassified and classified document to the appropriate staff members.
Executive Assistant
Health and Human Services
06.2011 - 12.2012
- Answered and direct phone calls to the appropriate staff member
- Managed calendar, Schedule meetings, teleconferences, and videoconferences
- Arranged meetings for visiting senior faculty and speakers
- Maintained and updated a filing system for classified documents
- Data entry, dictation notes, filed various forms, corrected documents, and prepared cover letters
- Scheduled meetings, and appointments for the Executive staff by utilizing Microsoft Outlook
Secretary
Food Drug Administrator
08.2009 - 10.2010
- Answered and directed phone calls, to the appropriate team member; and/or taking messages
- Provided administrative and clerical support to the Director as well as the Office Manager
- Prepared the travel authorizations and travel vouchers using Govtrip
- Reconciled employees time and attendance records, ensuring accurate PTO and vacation balances
- Covering the front desk when necessary
- Attending meetings, taking notes, and distributing meeting minutes to staff.
Education
Diploma -
Dunbar Senior High School
Washington, DC(2yrs) -
University of Maryland
Skills
- Efficient multitasking
- Adaptable problem-solving
- Strong negotiation skills
- Exceptional customer service
Clearancelevel
Secret
Officeskills
- Filing Database and Records
- Management Executive and Administrative Support Reports and Spreadsheets
- Deltek
- Time Systems Data Entry (65 WPM)
- SharePoint
- Adobe Acrobat
- Zoom
- MS Teams
- Skype
- Leadership
- Radio Host
- Mentor
- Motivational Speaker
Timeline
Defense Travel Administrator
Shaw AFB
09.2020
Executive Assistant
Department of State
05.2016 - 08.2020
Executive Assistant
U.S. Pentagon
11.2014 - 04.2016
Administrative Assistant
U.S. Passport Services
01.2013 - 10.2014
Executive Assistant
Health and Human Services
06.2011 - 12.2012
Secretary
Food Drug Administrator
08.2009 - 10.2010
Diploma -
Dunbar Senior High School
(2yrs) -
University of Maryland
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