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Ronelle Williams
Davie,FL
Summary
Dedicated and experienced Manager of Travel Services with a proven track record of optimizing travel department operations, enhancing customer satisfaction, and achieving organizational goals. Seeking an opportunity to leverage expertise in leading, motivating, and managing a Travel Services Department to drive growth, efficiency, and profitability.
Overview
15
15
years of professional experience
Work History
Defense Travel Administrator
III Armored Corps
11.2021 - 09.2023
- Led the implementation and optimization of the Defense Travel System (DTS) for III Armored Corps, improving efficiency and compliance
- Managed Travel Card programs, approving authorizations and vouchers for 1000+ employees
- Collaborated with cross-functional teams to optimize resource allocation and financial processes, resulting in a 15% increase in efficiency
- Successfully negotiated and managed vendor relationships, ensuring positive partnerships
- Developed and analyzed DTS and Travel Charge Card reports, providing valuable insights to senior management.
Defense Travel Administrator
4th Infantry Division
06.2020 - 11.2021
- Led DTS implementation efforts, providing critical assistance to FORSCOM DTA’s and travelers
- Managed the Government Travel Charge Card program, optimizing productivity and coordination
- Developed training packages and provided training on DTS and GTCC requirements, enhancing team skills
- Negotiated preferred rates with travel service providers, reducing travel costs
- Prepared and analyzed reports to improve travel department data analysis.
Cargo Agent
Atlas Air Worldwide
10.2018 - 01.2020
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups
- Assembled containers and crates used to transport large items such as vehicles or machines
- Estimated weights, heights and centers of balance to make precise placements
- Enforced the on-time shipment of products to create exceptional customer experiences
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Divided cargo received by account Number and intended location
Battalion S-4 NCO
2nd Battalion, 54th Infantry Regiment
08.2014 - 11.2016
- Conducted budget analysis, monitored expenditures, and recommended corrective actions
- Managed Battalion's annual budget and assisted in resource allocation
- Played a pivotal role in consolidating logistical information for effective resource utilization
- Supervised and trained team members, contributing to their professional development.
Battalion Supply Sergeant
1st Battalion, 228th Aviation Regiment
06.2012 - 07.2014
- Conducted property accountability inventories
- Prepared Hand Receipts and Sub-Hand Receipts
- Supervised property accountability valued at over $17,800,000
- Reconciled discrepancies and provided logistical advice.
Battalion S4 Clerk
1st Battalion 6th Field Artillery Regiment
11.2008 - 06.2012
- Managed inventory for a Field Artillery Battalion
- Assisted with logistical planning and supply management
- Consolidated logistical information and ensured supply discipline.
Education
Some college - Aviation Administration
Broward College
Pembroke Pines, FLSome College - General Studies
University of Maryland University College
Adelphi, MDCES Foundation Course, CES Intermediate Course Phase I & II -
Army Management Staff College
Fort Leavenworth, KSLead Defense Travel Administrator Course, Debt Management Monitor Course, FM Certification (34 hours completed) -
CACI
Chesapeake, VAArmy Basic Training
Fort Benning, GASkills
- Expertise in Defense Travel System (DTS) and Government Travel Charge Card program
- Budget analysis and financial management
- Vendor negotiation and management
- Team leadership and development
- Strong communication and interpersonal skills
- Efficient multitasking
- Adaptable problem-solving
- Strong negotiation skills
- Exceptional customer service
- Corporate travel experience
- Advanced booking management
- Travel policy compliance
Security Clearance
Secret
References
Available Upon Request
Software
ERP
Languages
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Defense Travel Administrator
III Armored Corps
11.2021 - 09.2023
Defense Travel Administrator
4th Infantry Division
06.2020 - 11.2021
Cargo Agent
Atlas Air Worldwide
10.2018 - 01.2020
Battalion S-4 NCO
2nd Battalion, 54th Infantry Regiment
08.2014 - 11.2016
Battalion Supply Sergeant
1st Battalion, 228th Aviation Regiment
06.2012 - 07.2014
Battalion S4 Clerk
1st Battalion 6th Field Artillery Regiment
11.2008 - 06.2012
Some college - Aviation Administration
Broward College
Some College - General Studies
University of Maryland University College
CES Foundation Course, CES Intermediate Course Phase I & II -
Army Management Staff College
Lead Defense Travel Administrator Course, Debt Management Monitor Course, FM Certification (34 hours completed) -
CACI
Army Basic Training
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