Summary
Overview
Work History
Education
Skills
Timeline
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Tooba Matin

Goodyear,AZ

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Customer Service

Aisha's Salon & Spa
01.2018 - 03.2023
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Processed payments by entering sales in register.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • "Manage over 15 customers per day."

Customer Service

Royal Beauty Salon
03.2017 - 01.2018
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.

Education

Heigh School Diploma -

Government Premier College
Karachi, Pakistan
10.2009

GED -

Online

Skills

  • Active Listening
  • Dependable and Responsible
  • Multitasking Abilities
  • Appointment Scheduling
  • Reception Management
  • Inventory management
  • Makeup knowledge
  • Customer service
  • Clear communication
  • Customer consultation
  • Physical Strength

Timeline

Customer Service

Aisha's Salon & Spa
01.2018 - 03.2023

Customer Service

Royal Beauty Salon
03.2017 - 01.2018

Heigh School Diploma -

Government Premier College

GED -

Online

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Tooba Matin