Topeka Houston
SHREVEPORT,Louisiana
Summary
Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for individuals through training, and informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Ambassador
Amazon
01.2025 - Current
- Problem Solve Lead
- Maintained knowledge of current orders and Cpts
- Assisted team with operational policies and procedures to drive services.
- Engage in learning dwells to insure cpts are completed in a timely manner and to offer aid in service recovery
Learning Ambassador
Amazon
11.2024 - Current
- Educate associates on product features and answered questions regarding product use.
- Provided exceptional customer service to drive satisfaction.
- Developed and executed promotional campaigns to drive awareness.
- Demonstrated training to associates to illustrate features, advantages and benefits of correct training.
AFE Packer
Amazon
10.2024 - Current
- Complied with safety, health, and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Collaborated with team members to achieve daily goals and meet company objectives.
AFE Sorter
Amazon
08.2024 - Current
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Stacked items according to weights, sizes, types, and picking priorities.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Operated pallet jacks to move large and heavy items for sorting.
Medical Assistant
Dr. Alfred Hawthorn
03.2008 - 05.2016
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science - Nursing
Southern University At Shreveport
Shreveport, LA08.2028
US -
Remington College-Shreveport Campus
Shreveport, LA07.2008
Skills
- Critical Thinker
- People Developer
- Microsoft systems
- Effective Communicator
- Creative troubleshooter
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
Timeline
Lead Ambassador
Amazon
01.2025 - Current
Learning Ambassador
Amazon
11.2024 - Current
AFE Packer
Amazon
10.2024 - Current
AFE Sorter
Amazon
08.2024 - Current
Medical Assistant
Dr. Alfred Hawthorn
03.2008 - 05.2016
- Nationally Registered Certified Medical Assistant (NRCMA)
Associate of Science - Nursing
Southern University At Shreveport
US -
Remington College-Shreveport Campus
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