Toral Patel
Summary
Amazon fulfillment center process assistant with over 5 years of experience in enhancing operational workflows and team leadership. Proficient in process optimization, inventory control, and employee training. Demonstrated ability to boost productivity and minimize order errors through effective management strategies.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon Fulfillment Center
Fall River, Massachusetts
09.2020 - Current
- Oversaw dock operations in leadership roles as Dock Clerk, Receive Dock Process Assistant, and Transship Process Assistant.
- Led a team of 20 associates in a high-volume fulfillment center, overseeing daily operations to meet performance targets.
- Trained new hires on safety procedures and operational workflows, enhancing onboarding experience and compliance with Amazon’s warehouse management systems.
- Analyze data to identify trends and areas for process improvement, implementing solutions that increased averaged throughput to 41+.
- Coordinated cross-department collaboration to streamline hand-offs between packing, stowing, and shipping, improving overall workflow efficiency.
Warehouse Associate
Amazon Fulfillment Center
Fall River, Massachusetts
07.2019 - 09.2020
- Sorted, packaged, and shipped orders efficiently in fast-paced environment to maintain workflow.
- Performed quality checks to ensure accurate fulfillment and timely shipping of customer orders.
- Operated pallet jacks and conveyor systems safely to move merchandise through designated areas.
- Received and stocked inventory with proper labeling and organization for quick access.
- Worked alongside supervisors to ensure targets were met and safety standards were followed.
Education
Bachelor of Science - Computer Engineering
Gujarat University
Ahmedabad, Gujarat, India03-2012
Skills
- Warehouse management systems (WMS)
- Data analysis
- Process optimization
- Team leadership
- Safety procedures
- Performance management
- Conflict resolution
- Training and development
- Metrics monitoring
- Equipment operation and maintenance awareness
Languages
English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
REFERENCES
Andrew Idoy
Amazon Fulfillment Center
Phone : 508-916-8989
Email : andridoy@amazon.com
Luke Yamashiro
Amazon Fulfillment Center
Email : luyamash@amazon.com
Timeline
Process Assistant
Amazon Fulfillment Center
09.2020 - Current
Warehouse Associate
Amazon Fulfillment Center
07.2019 - 09.2020
Bachelor of Science - Computer Engineering
Gujarat University