Torey M. Crum

• Organized and prepared financial obligations including payroll, accounts payable, and insurance retention to ensure compliance and operational continuity.
• Investigated workplace issues with professionalism and sensitivity, documenting incidents in reports for senior executives to inform decision-making.
• Utilized HR website and other media to communicate HR processes, enhancing understanding and promoting consistent application across the organization.
• Anticipated and responded to emerging business needs by serving as change advocate.
• Handled sensitive employee and company information with the highest level of confidentiality and discretion.
• Developed and implemented HR policies to enhance employee engagement and retention.
• Led recruitment efforts, streamlining hiring processes and improving candidate experience.
• Oversaw benefits administration, optimizing offerings to meet employee needs effectively.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
• Motivated employees through special events and incentive programs.
• Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
• Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating the risk of legal issues.
• Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.

• Devised and updated policies for corporate accountability and workplace health.
• Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
• Devised and executed employee development, performance oversight, compensation and benefits programs.
• Designed performance evaluation process and merit program.
• Coordinated and implemented company restructure, redefining roles, salaries, and severance packages to align with organizational goals.
• Facilitated delivery of HR services by establishing and maintaining positive relationships with leadership across the organization.
• Updated HR databases to ensure accurate employee records and reflect changes in benefits.
• Developed orientation program to familiarize new employees with company programs, guidelines, policies, and procedures.
• Launched EEOC and Affirmative Action investigations and resolved employee complaints.
• Actively served on executive learning leadership council, overseeing corporate learning strategy and architecture, innovation, metrics and employee engagement.
• Led strategic HR initiatives to enhance employee engagement and retention.
• Developed and implemented comprehensive training programs for leadership development.
• Streamlined recruitment processes, improving time-to-hire and candidate experience.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
• Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Developed comprehensive employee training programs, resulting in a more skilled workforce.
• Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
• Structured compensation and benefits according to market conditions and budget demands.
• Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
• Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
• Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
• Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
• Conducted thorough job analyses to develop accurate position descriptions and salary structures.
• Increased employee engagement with open communication channels and regular feedback opportunities.
• Created succession planning strategies to ensure leadership continuity and long-term success.
• Streamlined recruitment processes for increased efficiency in hiring top talent.
• Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
• Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
• Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
• Enhanced company culture by promoting diversity and inclusion initiatives.
• Processed employee claims involving performance issues and harassment.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Organized and led staff orientation programs and training to promote collaboration.

• Engaged youth athletes in developing speed, agility, strength, and overall performance across various sports, leveraging 30 years of soccer experience and 15 years of training high-level athletes.
• Developed customized performance improvement plans for athletes, enhancing individual strengths and addressing weaknesses.
• Conducted one-on-one coaching sessions to refine techniques and boost athletes' confidence levels.
• Collaborated with healthcare professionals to integrate rehabilitation protocols into training regimens.

• Managed fitness staff of 40 employees and over 30 independent contractors, overseeing hiring, scheduling, payroll, and performance management
• Formatting and organizing of group exercise schedule (over 100 classes per week)
• Educate and assist members and guests with the proper use of exercise equipment, aerobic conditioning, strength training & flexibility, and behavioral protocols
• Prepared and managed annual fitness department budget, quarterly reports, proposals, and equipment purchases to ensure financial accountability
• Design, develop and promote fitness and health-related events and programs for residentss
• Design, develop and promote fitness and health-related events and programs for residents
• As a liaison to the community of over 14K residents, contribute monthly articles to the community’s publication and film TV segments for the television station

• Assist in management of a team of five personal trainers and 30 monitors who provide observation and assistance in the fitness center
• Utilizing advanced education and certifications in fitness provide instruction and assistance in the proper usage and technique of equipment in the facility
• Supported management with clerical duties including weekly updates, purchasing documents, record keeping, protocol establishment, and signage creation.
• Implemented clear goals for each employee and tracked progress.
• Fostered an open environment for employees to express concerns and share opinions, enhancing workplace culture.

Minor in Criminal Justice