Torey Kay
Lubbock
Summary
Resourceful Case Manager experienced in crisis intervention and case documentation. Enhances client support through effective decision-making and adaptability. Streamlines operations with strong multitasking, time management, and computer skills. Focused on continuous professional development.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Case Manager
DePelchin Children's Center
10.2019 - Current
- Educates clients on available community resources and how to access them effectively.
- Assist clients with obtaining basic needs such as housing, food, clothing, transportation, and medical care.
- Completes individual service plans every 90 days for every client.
- Hosts in person/zoom meetings to discuss goals and progress for each client prior to each service plan.
- Conducts monthly home visits to ensure the safety of the child and ensure the home remains in compliance with minimum standards.
- Maintains accurate records of client progress and documentation of all contacts with clients.
- Demonstrates success in building relationships with clients and families and providing emotional support.
- Promoted permanency for each child through strategic advocacy efforts.
- Establishes and maintains relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
- Participates in team meetings to discuss case management strategies for individual cases.
- Previously trained and certified to complete CANS assessments for children in care
Direct Care Staff
Texas Boys Ranch
11.2018 - 09.2019
- Documented client progress and tracked changes in behavior or health status to inform care strategies.
- Monitored medication dosages for accuracy according to doctor's orders, ensuring client safety.
- Responded quickly and effectively to emergency situations, utilizing crisis intervention skills.
- Engaged in crisis intervention and de-escalation procedures during high-stress situations.
- Utilized strong problem-solving abilities to provide creative solutions to challenging behavioral issues.
- Educated clients on nutrition and exercise habits to promote healthier lifestyle choices.
- Attended training sessions on relevant topics including First Aid and CPR certification.
- Transported children to and from medical, dental, and therapy appointments.
Education
College of Human Sciences - Community, Family and Addiction Sciences
Texas Tech University
Lubbock, Texas05-2018
Skills
- CANS assessment knowledge
- Case Documentation and Reporting
- Crisis Intervention
- Ethical Decision-Making
- Records management
- Computer Literacy
- Multitasking Abilities
- Time Management
- Adaptability
- Conflict Resolution
- Relationship building
- T3C informed
References
Professional:
Britini Main, bmain@depelchin.org, 806-239-7515
Personal:
Samantha Kay, samanthakay1210@yahoo.com, 817-301-6755
Sami Smith, 806-831-9702
Certification
TBRI and EBI
Timeline
Case Manager
DePelchin Children's Center
10.2019 - Current
Direct Care Staff
Texas Boys Ranch
11.2018 - 09.2019
College of Human Sciences - Community, Family and Addiction Sciences
Texas Tech University