Tori-Ann Ixtepan-Garcia
Wellston
Summary
Energetic and organized professional with keen attention to detail and strong analytical abilities. Familiar with logistics and supply chain management, bringing proficiency in route optimization and load balancing. Dedicated to streamlining operations and ensuring timely deliveries to enhance overall efficiency.
Overview
3
3
years of professional experience
Work History
Aircraft Load Planner
UPS
Oklahoma City, OK
02.2025 - Current
- Acts as a liaison between distribution facilities and carriers.
- Works with carriers and facilities on non-compliance, reporting to management.
- Troubleshoots problems due to human or system errors to expedite movement of merchandise cost effectively.
- Monitors shipments for on-time delivery and notify destinations when trailers will arrive late.
- Certify that weight distribution of the aircraft with cargo, baggage and passengers is in accordance with safety regulations and aircraft limits.
- Analyzed shipment data to identify trends and improve load planning accuracy.
- Developed optimized load plans to maximize operational efficiency and minimize transit times.
Ramp Service Agent
WFS Worldwide Flight Services
Oklahoma City, OK
02.2024 - 02.2025
- Load and unload arriving and departing aircraft cargo, baggage and mail onto carts and/or dollies
- Provide special handling of baggage, cargo and mail as required
- Collect, load and unload live animals and dangerous goods on and off aircraft when necessary
- Deliver passenger baggage to the claim area and unload baggage onto the conveyor system
- Perform cabin maintenance and cleaning services, including restocking the aircraft
- Comply with all airport authority and carrier security requirements, including adhering to Swissport Standard Operating Procedures
- Report all equipment malfunctions to the appropriate supervisor.
Counter Person
The Garage Midtown
Oklahoma City, OK
10.2023 - 03.2024
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Education
Certificate - Aviation Mechanic
Metro Technology Centers
Oklahoma City, OK12-2024
High school diploma or GED - undefined
Wellston High School
Wellston, OK05-2020
Skills
- Spreadsheet management
- Conflict resolution strategies
- Detail-oriented data management
- Efficient data entry skills
- Microsoft Word
- Microsoft Powerpoint
- Quantitative analysis skills
- Organizational Skills
- Record management
- Strong verbal communication
- Microsoft Office
- Skilled in digital technologies
Timeline
Aircraft Load Planner
UPS
02.2025 - Current
Ramp Service Agent
WFS Worldwide Flight Services
02.2024 - 02.2025
Counter Person
The Garage Midtown
10.2023 - 03.2024
High school diploma or GED - undefined
Wellston High School
Certificate - Aviation Mechanic
Metro Technology Centers