Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori Artis

Newport News,VA

Summary

Currently seeking a position in management or customer service where I can continue to develop and grow my customer service background of over 25 years. Versatile team member offering over 25 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

15
15
years of professional experience

Work History

Cashier

Walmart Supercenter
03.2009 - 02.2010
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Apparel Sales Associate

Wal-Mart Supercenter
02.2010 - 05.2012
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Boosted sales through effective upselling techniques and knowledge of current fashion trends.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Grocery Associate

Wal-Mart Supercenter
05.2012 - 05.2013
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Completed special projects as assigned by management, demonstrating flexibility and adaptability within the role of Grocery Associate.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.

Customer Service Manager

Wal-Mart Supercenter
05.2013 - 02.2016

Providing cash changes to cashiers

Preparing cash register tills

Auditing cash registers tills

Problem solving for customers and associates

Providing breaks

Directing associates schedules

Tire, lube, express manager

Wal-Mart Supercenter
03.2009 - 06.2019
  • Greeted customers, identified their needs, assisted with purchasing decisions and locating merchandise
  • Supervised technicians and associates at the service desk, made sure that all vehicles were being serviced, and all essential job duties were being implemented
  • Resolved customer issues and addressed their concerns, created and processed service requests, explained Auto Care Center’s products and services while maintaining a safe work environment
  • Received and stocked merchandise, responsible for updating and maintaining pricing, merchandise presentation
  • Promoted products and services to help ensure sales and profit goals were achieved.

Personal Shopper

Walmart
09.2022 - 12.2023

Meeting customers needs

Shopping,staging,prepping,and dispensing customers orders

Performing quality checks on random orders

Reviewing orders

Locating,preparing and packaging merchandise

Ensuring the accuracy of orders prior to pick up

Making appropriate product substitutions

Education

diploma -

woodrow wilson high school
06.1996

Skills

  • Effectively communicates
  • Time management skills
  • Pays attention to detail
  • Willingness to help
  • List one of your strengths
  • Online Order Processing
  • Accurate Money Handling
  • Payment Processing
  • Time Management
  • Inventory Management
  • Account Servicing
  • Processing Payments

Timeline

Personal Shopper

Walmart
09.2022 - 12.2023

Customer Service Manager

Wal-Mart Supercenter
05.2013 - 02.2016

Grocery Associate

Wal-Mart Supercenter
05.2012 - 05.2013

Apparel Sales Associate

Wal-Mart Supercenter
02.2010 - 05.2012

Cashier

Walmart Supercenter
03.2009 - 02.2010

Tire, lube, express manager

Wal-Mart Supercenter
03.2009 - 06.2019

diploma -

woodrow wilson high school
Tori Artis