Tori Bowers
Hutto,TX
Summary
Well-qualified Logistics Technician proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
11
11
years of professional experience
Work History
Customer Service Supervisor
United States Air Force
01.2018 - 11.2023
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
Assistant Manager
Burger King
05.2013 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Arts - Education Instruction
Austin Community College
Austin05-2026
Associate of Science - Culinary Arts
Vincennes University
Vincennes, IN05.2016
High School Diploma -
Twin Lakes Senior High School
Monticello, IN06.2014
Skills
- Documentation Skills
- Account Managing
- Database Management
- Resolving Problems
- Team Oversight
- Report Writing and Documentation
- Patient Relations
Timeline
Customer Service Supervisor
United States Air Force
01.2018 - 11.2023
Assistant Manager
Burger King
05.2013 - 01.2018
Associate of Arts - Education Instruction
Austin Community College
Associate of Science - Culinary Arts
Vincennes University
High School Diploma -
Twin Lakes Senior High School
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