Tori Callaway
Belle Vernon,PA
Overview
6
6
years of professional experience
Work History
Medical Assistant
Azad Plastic Surgery
03.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Case Manager
Lake County Support and Emergency Recovery
10.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Went out into the field to obtain information about the clients and their home damage.
Medical Assistant
Bosshardt And Marzek Plastic Surgery Associates
11.2023 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Protected patients from infection by setting up and managing sterile operating fields.
- Scrubbed in for surgery to assist the surgeon and anticipate what tools he needed.
Bungee Fitness Instructor
Twisted Fitness
06.2023 - 08.2023
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Sales Associate
Perspire Sauna Studio
04.2022 - 05.2023
- Informed customers of the health benefits of infrared saunas, while answering questions
- Deep cleaned the saunas and the studio
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Monitored service after sale and implemented quick and effective problem resolutions
- Provided positive first impressions to welcome existing, new, and potential customers
Cashier/Customer Service
Wild Tanz
01.2019 - 08.2022
- Cleaned tanning beds
- Scheduled appointments
- Check customers out with products and answer questions they may have
- Operated cash register to record transactions accurately and efficiently
Hostess
Texas Roadhouse
01.2022 - 06.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Answered customer questions about hours, seating, and menu information
- Seated patrons based on guest preferences and seating availability
- Monitored seating area and checked restrooms regularly to keep spotless
- Advised customers about special offerings and menu items to help drive sales
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12.2023
Some College (No Degree) - Health Sciences
Duquesne University
Pittsburgh, PAHigh School Diploma -
Belle Vernon Area High School
Belle Vernon, PA06-2019
Skills
- Active listening
- Social
- Leadership
- Customer service
- Communication
- Computer
- Sterilization
- Conflict management
- Time management
- Multitasking
- Problem-solving
- Case documentation
- Organization
Extracurricular
- Duquesne University Cheer Squad - August 2019 to May 2021
- University of Central Florida Cheer Club - August 2021 to May 2023
- Knights of Distinction Honoree at The University of Central Florida
- Participated in a suture workshop through The Association of Physicians Associates Club in December 2023.
Volunteer Work
- Volunteer at AdventHealth Hospital
- Vacation Bible School teacher at First Presbyterian Church
- TKA May Homeless Shelter Volunteer
- Straight Street Homeless Feeding Volunteer
Shadowing Opportunities
- Physician Assistant at Associates of Neurology of Pittsburgh - June 2023 to August 2023
- Primary Care Physician Assistant at Thomas F. Carmen, M.D. & Associates- Spring 2019
Timeline
Medical Assistant
Azad Plastic Surgery
03.2025 - Current
Case Manager
Lake County Support and Emergency Recovery
10.2024 - Current
Medical Assistant
Bosshardt And Marzek Plastic Surgery Associates
11.2023 - 10.2024
Bungee Fitness Instructor
Twisted Fitness
06.2023 - 08.2023
Sales Associate
Perspire Sauna Studio
04.2022 - 05.2023
Hostess
Texas Roadhouse
01.2022 - 06.2022
Cashier/Customer Service
Wild Tanz
01.2019 - 08.2022
Bachelor of Science - Health Sciences
University of Central Florida
Some College (No Degree) - Health Sciences
Duquesne University
High School Diploma -
Belle Vernon Area High School