Tori Carlson
Valdosta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an esthetician position. Ready to help a team achieve company goals. Friendly and reliable Licensed Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials.
Overview
7
7
years of professional experience
Work History
Esthetician
The Wax Bar
Valdosta, GA
04.2020 - Current
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Performed waxing services.
- Welcomed clients arriving for appointments.
- Provided clients with knowledge of all cosmetic services being provided.
- Notified supervisor of supply needs to maintain stock of necessary items.
Customer Service Representative
Costco Wholesale Corp
Bolingbrook, IL
11.2014 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Esthetician License - Master Aesthetician
Universal Spa Training Academy, Inc.
Downers Grove, IL09.2020
Skills
- Guest Services Expertise
- Public Health Codes Knowledge
- Equipment and Instrument Sterilizatoin
- Advanced Facials
- Spa Retail Sales
- Eyebrow Shaping
Timeline
Esthetician
The Wax Bar
04.2020 - Current
Customer Service Representative
Costco Wholesale Corp
11.2014 - 08.2019
Esthetician License - Master Aesthetician
Universal Spa Training Academy, Inc.
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