Tori Choate
Flint ,MI
Summary
Dynamic Group Home Manager at Hope Shores with a proven track record in fostering supportive environments and developing individualized care plans. Skilled in effective communication and behavioral support, I excel in maintaining compliance with health regulations while enhancing resident well-being. Committed to creating positive outcomes through motivational leadership and meticulous record-keeping.
Overview
10
10
years of professional experience
Work History
Group Home Manager
Hope Shores
Burton Michigan
08.2023 - Current
- Assisted in implementing daily routines for residents, fostering a supportive environment.
- Collaborated with staff to ensure compliance with safety and health regulations.
- Maintained accurate records of resident activities and medications for review.
- Supported the development of individualized care plans for each resident.
Childcare Provider
MDHHS
Flint, MI
01.2022 - Current
- Supervised daily activities and ensured safety of children in care.
- Developed age-appropriate educational activities to promote learning and development.
- Assisted parents with child-related inquiries and provided support for family needs.
- Maintained clean and organized play areas to foster a safe environment for children.
Cook
Mija’s Los Panchos
Flint, MI
04.2020 - 01.2023
- Prepared and executed diverse menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace, adhering to health and safety regulations.
- Assisted in inventory management, tracking ingredient availability and minimizing waste.
- Collaborated with team members to ensure efficient service during peak hours.
Cashier/cook/barista
Baker College Of Flint
Flint, MI
01.2016 - 02.2020
- Handled returns and exchanges following store policies to enhance customer experience.
- Monitored inventory levels, restocking shelves as necessary to meet demand.
- Engaged in continuous learning of store promotions and policies to provide informed service.
- Supported training of new cashiers on operational procedures and best practices.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Operated espresso machines and other equipment, ensuring optimal performance and quality control.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Cashier
Ollies Bargain Outlet
Flint, MI
02.2018 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and ensured satisfaction.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to optimize store layout and display items effectively.
Education
GED -
Baker College
Flint, MI2016
Skills
- Professional relationships
- Effective communication
- Behavioral support
- Motivational skills
Timeline
Group Home Manager
Hope Shores
08.2023 - Current
Childcare Provider
MDHHS
01.2022 - Current
Cook
Mija’s Los Panchos
04.2020 - 01.2023
Cashier
Ollies Bargain Outlet
02.2018 - 02.2019
Cashier/cook/barista
Baker College Of Flint
01.2016 - 02.2020
GED -
Baker College