Summary
Overview
Work History
Education
Skills
Timeline
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Tori Coffman

Martinsville,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Dollar General
02.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Arts - Philosophy

Eastern Illinois University
Charleston, IL
06-2019

Skills

  • Problem-solving
  • Customer relations
  • Time management
  • Team building and leadership
  • Attention to detail
  • Staff supervision
  • Mentoring and coaching
  • Relationship building and management
  • Records management
  • Verbal and written communication

Timeline

Assistant Store Manager

Dollar General
02.2021 - Current

Bachelor of Arts - Philosophy

Eastern Illinois University

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Tori Coffman