Tori Cousino
Fort Lauderdale,FL
Summary
Im a professional with a strong background in legal support, equipped to handle a variety of tasks in fast-paced environments. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Im known for effective team collaboration and adaptability, im always focused on achieving results and meeting deadlines. I have strong organizational skills and proactive approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Paralegal
Law Office of Charles H Cohen
04.2024 - Current
- Attended monthly vendor trainings and daily team meetings to review shift performance
- Gained experience managing time and effectively multitasking while serving guests
- Refined ability to handle disgruntled guests, and worked to increase guests satisfaction
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
Server
Voodoo Bayou
06.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Receptionist
Louie Bossi
05.2022 - 06.2023
- Worked with a team of 20 people from various backgrounds
- Created and coordinated the communication and promotion policy of the brand
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Coral Springs High School
Coral Springs06-2022
Skills
- Legal research
- Organization skills
- Proficient in MS office
- Exceptional customer service
- Time management
- Case management
- Data entry
- Office administration
- Document drafting
- Scheduling
- Document preparation
- Scheduling appointments
- Data inputting
- Legal writing
Languages
Portuguese
Limited Working
Spanish
Elementary
Timeline
Paralegal
Law Office of Charles H Cohen
04.2024 - Current
Server
Voodoo Bayou
06.2023 - 05.2024
Receptionist
Louie Bossi
05.2022 - 06.2023
High School Diploma -
Coral Springs High School
Similar Profiles
ADELCIA SEJOURADELCIA SEJOUR
Legal Secretary at Cohen and lamela law officeLegal Secretary at Cohen and lamela law office
Arleen OrozcoArleen Orozco
Legal Assistant at Law Office of Aaron Charles GreggLegal Assistant at Law Office of Aaron Charles Gregg
Kelly MaylesKelly Mayles
Legal Assistant at Law Office of Charles WaechterLegal Assistant at Law Office of Charles Waechter