Tori Delahoussaye
Liberty,TX
Summary
Dedicated professional with exceptional experience in industry. Maintains optimal appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Austin Industries
Deer Park, TX
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Sales Associate
Champs Shoe Store
Beaumont, TX
04.2020 - 01.2022
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new and potential customers.
Guest Greeter
Red Lobster
Baytown, TX
11.2019 - 03.2020
- Displayed friendly, outgoing and professional demeanor to create a warm atmosphere for guests.
- Documented reservations, alerted servers and managers of large groups and prepared seating for efficient service.
- Monitored seating areas, answered phone lines, and checked assigned areas to maintain satisfaction, safety, and cleanliness.
Summer Hire Sales Associate
The Children's Place
Baytown, TX
06.2019 - 08.2019
- Cultivated strong customer service relationships & maintained impressive customer feedback scores by proactively and reactively assisting customers with questions, concerns and purchases.
- Implemented cross-selling and upselling techniques based on client interests and tastes, increasing total profits per customer..
- Offered expert product knowledge, recommending specific brands in alignment with style preferences and budgets.
Summer Hire - Store Associate
Kohl's Department Store
Baytown, TX
06.2018 - 08.2018
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
High School Diploma -
Hardin High School
Hardin, TXBachelor of Arts - Social Work - 3 Yrs. Toward Degree
Stephen F Austin State University
Nacogdoches, TXSkills
- Strong Organizational Skills
- Computers and Technology
- Multitasking and Time Management
- Highly Efficient and Productive
- Supply Inventory Control
- Document and File Management
- Visitor Support
- Skilled in Microsoft Office
- Employee Communications
Timeline
Administrative Assistant
Austin Industries
02.2022 - Current
Sales Associate
Champs Shoe Store
04.2020 - 01.2022
Guest Greeter
Red Lobster
11.2019 - 03.2020
Summer Hire Sales Associate
The Children's Place
06.2019 - 08.2019
Summer Hire - Store Associate
Kohl's Department Store
06.2018 - 08.2018
High School Diploma -
Hardin High School
Bachelor of Arts - Social Work - 3 Yrs. Toward Degree
Stephen F Austin State University
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