Tori Delana
Lee's Summit
Summary
Compassionate and licensed Clinical Trainer with a focus on developing and delivering comprehensive training programs that enhance clinical competence, abide by regulatory compliance, improve member engagement outcomes, and promote staff learning and retention. Eager to tackle dynamic challenges and promote a culture of inclusivity and continuous learning.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Clinical Trainer
G.E.H.A
Lee's Summit
06.2016 - Current
- Developed and implemented new-hire orientation and role-based training programs for clinical staff, enhancing onboarding experience.
- Designed and delivered staff and leadership program centered on member engagement and Motivational Interviewing.
- Collaborated with leadership to identify educational gaps and align training with organizational goals and standards.
- Researched and applied best practices in adult learning principles and healthcare practices to optimize training sessions.
- Created educational materials, including manuals and handouts, to facilitate effective learning experiences.
Case Manager
John Knox Village Home Health
Lee's Summit
05.2012 - 06.2016
- Managed large, diverse caseload, conducted comprehensive whole-person assessments, educated clients on health management, and developed individualized care plans addressing complex medical needs to improve client outcomes.
- Coordinated interdisciplinary teams, healthcare providers, and local organizations to enhance support and advocacy for client access to available services.
- Maintained accurate case records and documentation, ensuring compliance with agency guidelines to support service delivery.
Education
Master of Science - Nursing Education
University of Central Missouri
Warrensburg, MO12-2022
Bachelor of Science - Nursing
University of Central Missouri
Warrensburg, MO12-2015
Associate of Science - Registered Nursing
Metropolitan Community College
Kansas City, MO12-2012
Skills
- Curriculum design
- Educational materials development
- Adult learning principles
- Case management
- Patient safety standards
- Electronic Health Record documentation
- Staff and leadership collaboration
- Effective communication
Certification
Registered Nurse - Missouri #2012006108
Timeline
Clinical Trainer
G.E.H.A
06.2016 - Current
Case Manager
John Knox Village Home Health
05.2012 - 06.2016
Master of Science - Nursing Education
University of Central Missouri
Bachelor of Science - Nursing
University of Central Missouri
Associate of Science - Registered Nursing
Metropolitan Community College