Tori Dixon
Milledgeville,GA
Summary
Demonstrated ability to meet or exceed the sales expectations daily, dependable, hardworking, reliable, and punctual. Work well as a team member or independently. Resourceful, energetic, competent, multi-task and results oriented.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Collections Representative
Bug House
11.2021 - Current
- Manage financial staff, motivating them to understand and meet their performance goals
- Ensure profitability of the Dublin, GA branch by notifying customers about deliquent accounts by phone, mail, and email.
- Facilitate the sale of financial products and services by marketing these offerings to the community
- Monitor the overall satisfaction of customers by assisting in the exploration and implementation of financial solutions
- Facilitate the sale of financial products and services by marketing these offerings to the community
Accounts Manager
Aaron’s
02.2020 - Current
- Acquisition and Maintenance of Customers.
- Immediate contact of all customers who have not renewed their lease agreement(s)
- Maintain updated and accurate customer information.
- Load, secure, and protect product in delivery vehicle.
- Clean and certify merchandise for items returned.
- Assist on deliveries, returns and service calls.
Cleaner
Clearview Cleaning Services
08.2019 - Current
- Prepared chemicals for work application, cleaned building walls/flooring, and gathered/emptied trash.
- Cleaned windows, glass partitions, or mirrors using soapy water or other cleaners, sponges, or squeegees.
- Clean and polish/dust furniture and fixtures.
- Emptied wastebaskets, emptied/clean ashtrays, and transported other trash and waste to disposal areas.
Sales Associate
Farmer’s Home Furniture
09.2019 - 09.2019
- Provided customers with timely and accurate information as related to product specifics, pricing, delivery and order status.
- Consistently demonstrated professional customer service to external and internal showroom clients.
- Supported the branch achievement of target profit margins through innovative sales tactics.
Branch Manager
Sunset Finance
09.2017 - 05.2019
- Manage financial staff, motivating them to understand and meet their performance goals
- Ensure profitability of the Northeast Tulsa branch by making decisions concerning lending limits, loan closures and account collections
- Facilitate the sale of financial products and services by marketing these offerings to the community
- Oversee the recruitment, hiring and training of staff and evaluate the performance of employees through regular reviews
- Monitor the overall satisfaction of customers by assisting in the exploration and implementation of financial solutions
Store Manager
Title Max
11.2016 - 04.2017
- Lead and motivate a team of employees to ensure customer satisfaction, sales goals, and operational excellence
- Develop and implement strategies for increasing store profitability while controlling expenses
- Monitor daily operations, including cash management, inventory control, and compliance with company policies and procedures
- Ensure that all customers receive prompt, courteous service in accordance with TitleMax standards
Sale’s Manager
Aaron’s
10.2013 - 07.2015
- Personally support every customer to Own it.
- Manage the overall sales functions of the store—inside & outside sales
- Drive sales by building authentic customer relationships
- Set and achieve weekly and monthly sales goals
- Generate new business by developing and implementing community marketing strategies
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Review and close lease agreements as directed by the store manager
Store Manager
Rent To own
11.2009 - 02.2012
- Personally support every customer to Own it.
- Manage the overall sales functions of the store—inside & outside sales
- Drive sales by building authentic customer relationships
- Set and achieve weekly and monthly sales goals
- Generate new business by developing and implementing community marketing strategies
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Review and close lease agreements as directed by the store manager
Skills
- Outstanding customer service skills
- Excellent verbal and written communication
- Basic reading skills
- Numerical reasoning skills
- Comprehension skills
- Great listening ability
- Good telephone etiquette
- Ability to complete paperwork accurately
- Good organization skills
- Ability to demonstrate professional selling techniques
- Ability to meet and exceed individual sales goals
- Ability to work variable hour schedule
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
10.2024 - Current
Collections Representative
Bug House
11.2021 - Current
Accounts Manager
Aaron’s
02.2020 - Current
Sales Associate
Farmer’s Home Furniture
09.2019 - 09.2019
Cleaner
Clearview Cleaning Services
08.2019 - Current
Branch Manager
Sunset Finance
09.2017 - 05.2019
Store Manager
Title Max
11.2016 - 04.2017
Sale’s Manager
Aaron’s
10.2013 - 07.2015
Store Manager
Rent To own
11.2009 - 02.2012
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