Tori Evans
Hagerstown,Maryland
Overview
6
6
years of professional experience
Work History
Bartender/Server
Nick's Airport Inn
02.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Emergency Manangement Specialist
FEMA
10.2024 - 05.2025
- Support disaster survivors by providing clear and detailed information on available programs and services to ensure they can access necessary resources.
- Offer comprehensive guidance on disaster assistance programs, assisting survivors with application processes to facilitate timely and accurate claim submissions.
- Oversee and coordinate information processing for disaster relief efforts, maintaining precise records and tracking application statuses to enhance support efficiency.
- Work collaboratively with team members to improve service delivery, streamlining the assistance process for individuals and households impacted by disasters.
- Attended and successfully passed all required training courses: Registration Intake, Helpline 1, Advanced Helpline, Basic Case Analysis, Dup Investigations, Indexing and Continued Temporary Housing Assistance Helpline
Real Estate Agent
EXp Realty, LLC
01.2020 - 10.2024
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties through websites, social media and real estate guides.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Radiology Scheduler
Radnet
11.2021 - 05.2022
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
- Worked closely with referring physicians'' offices to coordinate timely referrals for diagnostic imaging services, expediting patient care when necessary.
- Provided excellent customer service to patients, answering inquiries about radiology procedures and billing processes promptly and accurately.
- Retrieved medical data for physicians and patients.
Personal Trainer
Onelife Fitness - Valley Mall
03.2019 - 10.2021
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
Timeline
Emergency Manangement Specialist
FEMA
10.2024 - 05.2025
Bartender/Server
Nick's Airport Inn
02.2022 - Current
Radiology Scheduler
Radnet
11.2021 - 05.2022
Real Estate Agent
EXp Realty, LLC
01.2020 - 10.2024
Personal Trainer
Onelife Fitness - Valley Mall
03.2019 - 10.2021
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