Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Tori Foster

Longwood,FL

Summary

Experienced Collections Specialist bringing 4 -years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Overview

4
4
years of professional experience

Work History

Collections Specialist

Lincare
Orlando, FL
11.2018 - Current
  • Delivered exceptional customer service on collection emails and maintained calm and professional demeanor.
  • Applied payments to customer balances.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Researched, analyzed and settled 100 accounts per day.
  • Used probing techniques to determine debtors' reasons for delinquency.
  • Discussed options with delinquent clients in terms of proposed solutions.

Education

Esthetician License - Waxing And Skin Care

Florida Dermal Institute
Longwood, FL
07.2022

High School Diploma -

Wekiva High School
Apopka, FL
05.2018

Skills

  • Building Customer Trust and Loyalty
  • Customer Data Confidentiality
  • Order and Refund Processing
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Upselling Products and Services
  • Data Entry and Maintenance
  • Microsoft Exchange
  • Answering Customer Questions
  • Customer Service and Assistance
  • Able to work in fast paced workspace
  • Fast learner

Timeline

Collections Specialist

Lincare
11.2018 - Current

Esthetician License - Waxing And Skin Care

Florida Dermal Institute

High School Diploma -

Wekiva High School

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