Tori France
Davison
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Atlas Valley Country Club. Proven ability to engage guests and manage cash transactions accurately, ensuring a seamless dining and golf experience. Recognized for enhancing customer satisfaction through personalized service and efficient multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bev Cart/ Server
Atlas Valley Country Club
05.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bev Cart/Server
Sugarbush Golf Course
09.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server
Hamlin Pub
09.2023 - 03.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Banquet Staff Member
Davison Country Club
06.2022 - 08.2022
- Assisted in the setup and breakdown of banquet rooms, ensuring efficient event transitions.
- Maintained clean and organized banquet areas, contributing to a positive guest experience.
- Cleaned and maintained dining area and condiment stations.
- Delivered food to guest tables with timeliness and efficiency.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Education
Bachelor of Arts - Interior Design
Central Michigan University
Mount Pleasant, MI12-2027
Associate of Arts - Art
Charles Stewart Mott Community College
Flint, MI05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Bev Cart/ Server
Atlas Valley Country Club
05.2025 - Current
Bev Cart/Server
Sugarbush Golf Course
09.2023 - 08.2024
Server
Hamlin Pub
09.2023 - 03.2024
Banquet Staff Member
Davison Country Club
06.2022 - 08.2022
Bachelor of Arts - Interior Design
Central Michigan University
Associate of Arts - Art
Charles Stewart Mott Community College
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