Tori Hamill
O'Fallon,Missou
Summary
Analytical professional with extensive experience in billing processes and account management. Known for strong attention to detail and the ability to analyze discrepancies, contributing to timely payment processing and client account resolutions.
Overview
28
28
years of professional experience
Work History
Assistant Administrator
EqualizeRCM Services
St Louis, Missouri
10.2024 - Current
- Maintained accurate records and documentation for patient accounts and billing processes to support timely and accurate billing.
- Responded to inquiries from clients regarding billing and service-related issues.
- Collaborated with team members to uphold compliance with industry regulations and standards, ensuring quality service delivery.
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Performed daily data entry tasks into company database system, contributing to data integrity and efficient information retrieval.
Billing Account Manager
Mednet, Inc
St Louis, Missouri
02.1998 - 10.2024
- Coordinated claims processing, billing, and account reconciliations to streamline financial operations.
- Monitored account status to ensure timely payment processing and minimize revenue delays.
- Managed billing inquiries and resolved client account issues promptly.
- Analyzed billing discrepancies to identify root causes and implement solutions.
- Generated statements for delinquent accounts, communicated with customers about past due balances, and processed necessary adjustments to maintain account accuracy.
Education
Associate of Applied Science - Deaf Communication Studies
St. Louis Community College
St Louis, MO05-2003
Skills
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Training coordination
- Claims processing
Timeline
Assistant Administrator
EqualizeRCM Services
10.2024 - Current
Billing Account Manager
Mednet, Inc
02.1998 - 10.2024
Associate of Applied Science - Deaf Communication Studies
St. Louis Community College