Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori Hill

Carthage,NY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Personal Care Aide

PlanIt Staffing
07.2022 - Current
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients' mental wellness through compassionate listening, empathetic responses, and encouragement during difficult times.

Volunteer Personal Care Aide

PlanIt Staffing
12.2020 - 07.2022

Please see current position.

Customer Service Representative

McDonald's
02.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Implemented feedback from supervisors to continuously improve performance and enhance customer care skills.

Customer Service Representative

McDonald's
07.2022 - 01.2024

Please see current location.

Water Ride Attendant

Enchanted Forest Water Safari
07.2023 - 08.2023
  • Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
  • Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
  • Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.

Education

Associate of Arts - Humanities And Social Sciences

Jefferson Community College
Watertown, NY 13601
05.2024

Advanced Regents Diploma -

Carthage High School
Carthage, NY
06.2022

Skills

  • Microsoft Office Suite

  • Reading Comprehension

  • Critical Thinking

  • Client Relations

  • Follow-Up Skills

  • Money Handling

Timeline

Customer Service Representative

McDonald's
02.2024 - Current

Water Ride Attendant

Enchanted Forest Water Safari
07.2023 - 08.2023

Personal Care Aide

PlanIt Staffing
07.2022 - Current

Customer Service Representative

McDonald's
07.2022 - 01.2024

Volunteer Personal Care Aide

PlanIt Staffing
12.2020 - 07.2022

Associate of Arts - Humanities And Social Sciences

Jefferson Community College

Advanced Regents Diploma -

Carthage High School
Tori Hill