Victoria Hoffman
East Hanover,NJ
Summary
Developed skills in collaborative and educational environment, focusing on supporting student learning and engagement. Demonstrates strong organizational and communication abilities, with keen understanding of how to create inclusive and supportive spaces. Looking to transition to teaching, applying these transferable skills to foster growth and success in dynamic setting.
Overview
4
4
years of professional experience
Work History
Paraprofessional
ESS
10.2024 - Current
- Supported instructional staff in implementing lesson plans and classroom activities.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Participated in professional development workshops, continuously improving teaching skills.
- Assisted students with learning disabilities, fostering an inclusive educational environment.
- Monitored student behavior and provided guidance to ensure a positive learning atmosphere.
- Collaborated with teachers to assess student progress and adapt instructional strategies accordingly.
Car Sales Consultant
Enterprise Mobility
08.2023 - 07.2024
- Communicated effectively with customers to understand their need and preferences, providing tailored solutions
- Performed “role plays” regularly to help struggling consultants overcome objections and improve sales results
- Generated referrals through positive customer experience, leading to an average of 12 vehicles sold per month
- Received multiple 5 Star Google reviews
Assistant Branch Manager
Enterprise Mobility
12.2021 - 08.2023
- Service Quality Index Award Winner for achieving the highest customer service score.
- Developed and implemented training programs for new staff, enhancing team performance and service quality.
- Facilitated regular team meetings to assess performance goals and foster a collaborative work environment.
- Resolved escalated customer complaints efficiently, maintaining positive relationships and loyalty with clients.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Education
Bachelor of Science - Marketing, Professional Sales
William Paterson University
Wayne, NJ05.2020
The Alternate Route To Teaching - Early Education PreK-3
Brookdale Community College
Lincroft, NJSkills
- Classroom support
- Individualized instruction
- Data collection
- Problem-solving strategies
- Calm and patient demeanor
- Relationship building
- Behavioral guidance
- Conflict resolution
Timeline
Paraprofessional
ESS
10.2024 - Current
Car Sales Consultant
Enterprise Mobility
08.2023 - 07.2024
Assistant Branch Manager
Enterprise Mobility
12.2021 - 08.2023
Bachelor of Science - Marketing, Professional Sales
William Paterson University
The Alternate Route To Teaching - Early Education PreK-3
Brookdale Community College