Tori Hummel
Chillicothe,OH
Overview
6
6
years of professional experience
Work History
National Account Manager
Surge Staffing
Columbus, OH
02.2023 - Current
- Connected with current customers to assess satisfaction, determine needs and offer new services.
- Grew brand awareness by increasing market penetration with customer-focused approaches.
- Boosted profit opportunities, generating new accounts and successfully managing existing customer base to meet advertising needs.
- Reduced process lags, managing 10 national accounts spanning over the nation.
- Grew the company $400,000 in my first 6 months.
Website Coordinator
Big Lots Corporate
Westerville, OH
08.2022 - 02.2023
- Collaborated with developmental team to resolve usability issues and improve website functionality.
- Problem solved when links were broken.
- Uploaded SKUs to website via BCC.
- Categorized products to give the customer the best online experience.
- Execute promotions & time limited content on site.
- Manage seasonal product launch calendar and catalog.
Assistant Buyer
Big Lots Corporate
Westerville, OH
07.2021 - 08.2022
- Works with the Buyer to create an assortment of products for sale in the company's 1,400 stores.
- Creates and prepares purchase orders for the Buyer.
- Ensures quality pre-ticketing accuracy on daily incoming shipments
- Coordinates attribute sheets, SKU integrity, and ad items updates
- Understands & supports the financial metrics of the Buyer and participates in vendor meetings and negotiations
- Assists with merchandise and assortment planning, merchandise presentation, and plan-o-gram development
Ecommerce Associate/ Warehouse Recruiter
Ascena Retail Group
Pataskala, OH
10.2017 - 06.2021
- Auditor (made sure my team was packaging orders correctly and up to standards, by selecting random orders and repackaging them).
- Help out with the HR department (conduct interviews to hire warehouse workers).
- Fulfilled online orders.
- Contributed to the growth of the business by making above my personal monthly quota every month.
- Cross trained to succeed in multiple positions (picking, packing, returns, special projects).
- Fold and inspect clothing to make sure customers get quality product.
Education
Bachelor of Arts - Strategic Communications
The Ohio State University
Columbus, OH12.2020
Skills
- Proficient in Microsoft Word, Excel, Powerpoint
- Proficient in BCC and Sitecore
- Interpersonal communication
- Proficient in MicroStrategy and SAP systems
- Excellent multi-tasker
- Sales Quota Management
- Business Growth and Retention
Timeline
National Account Manager
Surge Staffing
02.2023 - Current
Website Coordinator
Big Lots Corporate
08.2022 - 02.2023
Assistant Buyer
Big Lots Corporate
07.2021 - 08.2022
Ecommerce Associate/ Warehouse Recruiter
Ascena Retail Group
10.2017 - 06.2021
Bachelor of Arts - Strategic Communications
The Ohio State University