Tori Kerbo
Mangum
Summary
Dedicated Package Car Driver with UPS, recognized for enhancing customer satisfaction through timely deliveries and exceptional service. Proven ability in time management and route optimization, ensuring efficient operations. Strong communicator and dependable team player, committed to safety and environmental sustainability while maintaining an excellent safety record.
Overview
9
9
years of professional experience
Work History
Package Car Driver
UPS
05.2016 - Current
- Reduced potential accidents through constant vigilance towards road conditions, weather changes, pedestrians, cyclists, and other drivers on the roadways.
- Promoted a positive company image through professional appearance, courteous behavior, and clean vehicle maintenance.
- Participated in regular training sessions to stay updated on company policies, safety regulations, and industry best practices.
- Navigated complex urban environments with ease due to comprehensive knowledge of local roads, traffic patterns, and shortcuts.
- Improved route efficiency by utilizing GPS technology and optimizing delivery schedules.
- Enhanced efficiency by accurately sorting packages for delivery based on route sequence numbers before starting each shift.
- Delivered exceptional customer service by addressing concerns, answering questions, and providing accurate information about package deliveries.
- Adhered to strict safety guidelines while operating package car equipment such as hand trucks, dollies, or carts for safe transportation of items.
- Facilitated smooth pick-up and drop-off experiences for customers by clearly communicating expected arrival times and promptly notifying them of any delays or issues.
- Demonstrated punctuality and reliability by consistently arriving at work on time and completing assigned routes within schedule constraints.
- Maintained excellent safety record through careful driving and adherence to company policies.
- Contributed to team success by assisting coworkers with heavy lifting and challenging tasks when necessar
- Ensured the security of packages by following proper loading procedures and locking vehicles when unattended.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
Education
UCO
Edmond, OKBarbering
Clary Sage
Tulsa Ok2014
Skills
- Customer service
- Time management
- Computer skills
- Communication
- Working well with others
- punctual
- Dependable
Timeline
Package Car Driver
UPS
05.2016 - Current
UCO
Barbering
Clary Sage
Similar Profiles
Viet PhamViet Pham
Supervisor at UPSSupervisor at UPS
ANDREW ZANCAANDREW ZANCA
Supervisor at UPSSupervisor at UPS
Dave ColemanDave Coleman
Preloader at UPSPreloader at UPS
Cade SchaveCade Schave
PT Local Sort Supervisor at UPSPT Local Sort Supervisor at UPS
Monica FloresMonica Flores
Retail Worker at The LoopRetail Worker at The Loop