Tori Lewis
Salmon,ID
Summary
I am an orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. im also a responsible waitress who is adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
10
10
years of professional experience
Work History
Secretary
Salmon School District 291
Salmon, ID
08.2023 - Current
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Created and updated spreadsheets to track and report data.
Waitress
Water’s Edge RV Park and Pizzeria
North Fork, ID
05.2024 - Current
- Provided accurate change for cash transactions using a cash register system.
- Processed payments accurately using cash registers or POS systems.
- Developed positive relationships with regular customers through friendly conversation.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Greeted customers, answered questions, and recommended specials to increase profits.
Librarian
Salmon School District 291
Salmon, ID
08.2023 - Current
- Organized book displays and coordinated special events such as author visits.
- Maintained records of patron borrowing activity with an automated system.
- Assisted patrons with locating information using online databases, search engines, websites, and other research tools.
- Supervised student assistants in providing customer service at the circulation desk.
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials.
- Managed daily operations of the library, including staffing issues, budgeting, inventory control, and purchasing.
Test Coordinator
Salmon School District 291
Salmon, ID
08.2023 - Current
- Participated in team meetings to discuss progress, risks, and solutions related to testing activities.
- Trained new personnel on best practices related to software testing methodologies and tools.
- Assisted in developing strategies for improving overall quality assurance processes and practices.
- Maintained detailed records of test activities such as requirements traceability matrix.
- Provided technical assistance to testers in order to troubleshoot issues quickly.
Preschool Teacher
Kid’s Creek Early Education
Salmon, ID
01.2019 - 07.2023
- Developed lesson plans that incorporated creative teaching techniques.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Encouraged critical thinking skills through problem solving activities.
- Provided individual attention to each student as needed during class time.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Assisted in providing a safe and secure environment for children.
- Adapted instructional methods based on individual student needs.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Implemented hands-on, play-based strategies for experiential learning.
- Developed professional relationships with parents, teachers, directors and therapists.
Cashier
The Village at North Fork
North Fork, ID
05.2016 - 09.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Dishwasher
Waters’s Edge RV Park and Pizzeria
North Fork, ID
05.2015 - 05.2016
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Education
High School Diploma -
Salmon High School
Salmon, ID05-2019
Skills
- Customer service
- Time management
- Team collaboration
- Communication skills
- Conflict resolution
- Organizational skills
Languages
Italian
Limited
Timeline
Waitress
Water’s Edge RV Park and Pizzeria
05.2024 - Current
Secretary
Salmon School District 291
08.2023 - Current
Librarian
Salmon School District 291
08.2023 - Current
Test Coordinator
Salmon School District 291
08.2023 - Current
Preschool Teacher
Kid’s Creek Early Education
01.2019 - 07.2023
Cashier
The Village at North Fork
05.2016 - 09.2016
Dishwasher
Waters’s Edge RV Park and Pizzeria
05.2015 - 05.2016
High School Diploma -
Salmon High School