Tori McManamay
Gunnison,CO
Summary
Dynamic and results-driven professional with a strong background in customer service and administrative support at Western Colorado University. Diligent in managing office operations in an efficient and organized manner. Extremely attentive to detail and dedicated to ensuring that all tasks are completed on time. Self-motivated work ethic to perform effectively in both independent and team environments.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Christy Sports
10.2024 - Current
- Customer Service: Provided exceptional customer service by assisting customers with product inquiries, addressing concerns, and creating a positive shopping experience.
- Inventory Management: Assisted with stock replenishment, inventory counts, and ensured product availability on the sales floor. Identified low-stock items and communicated with management to restock as necessary.
- Product Knowledge: Demonstrated in-depth knowledge of retail products, including outdoor and sporting equipment, clothing, and accessories, to effectively guide customers in making informed purchasing decisions.
Mail Center Clerk
Western Colorado University
08.2021 - 07.2024
- Record Keeping and Data Entry: Maintained accurate records of packages, correspondence, and delivery logs using Microsoft Excel.
- Administrative Support: Managed clerical duties such as filing, photocopying, and handling paperwork in addition to mail-related responsibilities.
- Communication: Communicated effectively with internal and external parties to address issues, provide updates, and resolve problems related to mail services.
- Use of Technology: Operated mail management software and tracking system PitneyBowes, ensuring the accuracy of records and real-time tracking of incoming and outgoing items.
Education
Bachelor of Arts - Fine Arts
Western Colorado University
Gunnison, CO05-2024
Skills
- Time management
- Professional email and telephone etiquette
- Proficient in Microsoft Office programs, Adobe Illustrator, Zoom, Teamwork, and Google Workspace
- Calendar management and organization
- Customer service
Timeline
Retail Sales Associate
Christy Sports
10.2024 - Current
Mail Center Clerk
Western Colorado University
08.2021 - 07.2024
Bachelor of Arts - Fine Arts
Western Colorado University
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