Tori Miller
Mansfield,OH
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering [Number] years of carrier experience on high-volume routes.
Overview
12
12
years of professional experience
Work History
Mail Carrier
USPS, United States Postal Service
Mansfield, United States
08.2014 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Shift Manager
Burger King
Mansfield, United States
01.2009 - 03.2013
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OH08.2013
High School Diploma -
Lexington High School, Lexington, OH
06.2005
Skills
- Analytical Approach
- Customer Satisfaction
- Device Scanning
- Daily Vehicle Inspections
Accomplishments
- Certified city carrier assistant trainer
- Certified city carrier academy facilitator
Timeline
Mail Carrier
USPS, United States Postal Service
08.2014 - Current
Shift Manager
Burger King
01.2009 - 03.2013
Bachelor of Arts - Communications
The Ohio State University
High School Diploma -
Lexington High School, Lexington, OH
Similar Profiles
Kawana RuleKawana Rule
Material Mail Handler at USPS, United States Postal ServiceMaterial Mail Handler at USPS, United States Postal Service
Kenneth ProulxKenneth Proulx
Building Equipment Mechanic at United States Postal Service, USPSBuilding Equipment Mechanic at United States Postal Service, USPS
Brittany McLaneBrittany McLane
Mail Carrier at USPS, United States Postal ServiceMail Carrier at USPS, United States Postal Service
Theresa A. De GanoTheresa A. De Gano
City Letter Carrier at USPS (United States Postal Service)City Letter Carrier at USPS (United States Postal Service)
Lori MarshLori Marsh
Pathology Assistant at OhioHealth Mansfield HospitalPathology Assistant at OhioHealth Mansfield Hospital