Millissa Nelson
Summary
Professional Phlebotomist with strong track record in managing clinical teams and optimizing laboratory operations. Skilled in venipuncture, patient relations, and maintaining compliance with healthcare standards. Known for fostering collaborative environments and driving effective results in dynamic settings. Reliable, adaptable, and focused on delivering exceptional patient care and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Brain Spine and Sleep
02.2025 - Current
- Interview patients, record their medical history, and schedule patient appointments.
- Help physicians with patient examinations, and measure patients' vital signs, such as their blood pressure and weight.
- Give patients injections or medications as directed by physicians and as allowed by state law.
Central Processing Supervisor
Piedmont Medical Hospital
08.2021 - 02.2025
- Supervised a team of 25 medical laboratory technicians, ensuring efficient and correct testing processes.
- Implemented quality control measures to support accuracy and reliability of test results, resulting in a 60% decrease in errors.
- Developed and implemented training programs for new laboratory staff members, ensuring adherence to standard operating procedures.
- Collaborated with physicians and other healthcare professionals to ensure prompt delivery of test results for patient care all while keeping compliance with regulatory standards such as CLIA and CAP.
Phlebotomist
LabCorp
01.2019 - 08.2021
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting.
- Ensured proper patient identification, labeling of specimens, and correct documentation of all procedures.
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures.
- Collaborated with laboratory personnel about specimen requirements or issues related to sample integrity.
Medical Screener Supervisor
KedPlasma
04.2015 - 01.2019
- Oversee staff and create schedules
- Perform donor identification, registration, and screening; to determine donor suitability according to cGMPs, DCOPs, CFR, PPTA standards, customer specifications and Company policies.
- Draw vein and finger stick samples
- Maintain Smooth and efficient flow of donors through registration and screening.
Medical Assistant
Carolina Medical Associates
11.2012 - 04.2015
- Responsible for front desk, phones, messages, prescriptions, and referrals.
- Provided doctor scheduling, verified all insurance providers, and retrieved authorization for all diagnostic procedures.
- Provided physicians with aid during various medical procedures such as EKG, X-Ray, Urinalysis, Venipuncture, Phlebotomy and Finger sticks.
- Aided lab technician with accessing ports for oncology patients and hard blood draws.
Medical Assistant
5th Avenue OB/GYN
10.2007 - 11.2012
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interpreted for bilingual speaking patients
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Help physicians examine and treat patients, handing them instruments or materials or performing tasks such as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Education
Certified Medical Assistant -
Allen School, Inc
Jamaica, NY02.2007
Skills
- Physiology knowledge
- Spanish (20 years)
- EMR
- Leadership
- Time management
- Microsoft Office
- Vital Signs
- EKG (10 years)
- Team management
- School experience
- Recruiting
- Phlebotomy (Less than 1 year)
- Marketing
- Care plans
- Manufacturing
- Scheduling (Less than 1 year)
- PHLEBOTOMIST (Less than 1 year)
- Microsoft Excel
- Injections
- Inside sales
- Patient care
- Anatomy knowledge
- Organizational skills
- Epic
- B2B sales
- Typing
- Management
- Microsoft Word
- Testing (9 years)
- Interviewing
- Patient Care
Certification
BLS Certification
Additional Information
- Clinical Skills Administrative Skills
- Phlebotomy- finger sticks, venipuncture Patient Charting
- Electrocardiogram (EKG) Patient Histories
- Vital Signs Insurance Verifications
- Hematology- Complete Blood Count (CBC) Referrals
- Urinalysis & Blood Testing Appointment Scheduling
- Pregnancy Testing Filing, Faxing, Photocopying
- Medical Emergency & First Aid Data Entry, Typing
- Skills: MS Word, Medical Manager, MD Base, MD Office, Microsoft Windows, Microsoft Office Applications, CPR Certified, Internet proficient.
Certificates
BLS Certification
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Brain Spine and Sleep
02.2025 - Current
Central Processing Supervisor
Piedmont Medical Hospital
08.2021 - 02.2025
Phlebotomist
LabCorp
01.2019 - 08.2021
Medical Screener Supervisor
KedPlasma
04.2015 - 01.2019
Medical Assistant
Carolina Medical Associates
11.2012 - 04.2015
Medical Assistant
5th Avenue OB/GYN
10.2007 - 11.2012
Certified Medical Assistant -
Allen School, Inc
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