Tori Quintel

• Supported surgical teams by passing instruments and suctioning as needed.
• Prepared and organized medications for effective surgical operations.
• Ensured sterilization of all instruments prior to procedures.
• Executed suture removal to aid in patient recovery processes.
• Rinsed and packed extraction sites, promoting healing and preventing infection.
• Performed post-operative examinations to monitor patient health.
• Managed medication submissions to streamline workflow.
• Filled out routing documentation, ensuring accuracy and compliance.
• Office schedules, coordinating appointments, and maintaining organized calendars for staff and clients.
• Appointment scheduling and calendar management

Detail-oriented and compassionate professional with strong customer service, communication, and organizational skills. Experienced in managing multiple tasks in fast-paced environments, assisting customers, maintaining confidential information, scheduling, and providing professional support. Skilled in phone communication, data entry, problem-solving, and working effectively with diverse populations. Dedicated to providing excellent service and support to patients, families, and team members.

• Customer service
• Scheduling appointments
• Multi-line phone systems
• Computer proficiency (Microsoft Office, email, data entry)
• Patient/customer communication
• Maintaining confidentiality/HIPAA awareness
• Time management
• Multitasking in fast-paced environments
• Conflict resolution
• Organization and record keeping
• Teamwork and professionalism
• Assisted individuals with needs while maintaining professionalism and compassion.
• Communicated effectively with patients/families regarding services and concerns.
• Maintained accurate documentation and records.
• Coordinated appointments and information between departments.