Years of professional experience
Tori Ritter
Canton,OH
Summary
Detail-oriented administrative professional with over 25 years of customer service experience and a strong background in bookkeeping, data entry and office operations, Known for accuracy, organization and efficiency in managing records and financial data, a dependable team player with excellent communication skills Committed to enhancing organized, streamlined processes.
Overview
25
25
Work History
Administrative / Bookkeeper
Advanced Accounting Consultants LLC
Middlefield, OH
02.2022 - 02.2026
- Entered, updated and maintained accurate financial data in company systems
- Reviewed documentation to ensure accuracy and completeness
- Maintained organized digital and physical filing systems
- Managed client intake and processed incoming documentation
- Utilized accounting software to update financial records and streamline bookkeeping activities.
- Reconciled monthly bank statements, identifying discrepancies and maintaining financial accuracy.
Insurance Agent
T&T Coverage Connection
Meadville, PA
2019 - 10.2021
- Educated clients on various insurance products and coverage options.
- Evaluated client needs to provide tailored insurance solutions.
- Processed policy applications and managed renewals efficiently.
- Assisted in resolving client inquiries and claims effectively.
Administrative Assistant
Universal Well Services
Meadville, PA
04.2008 - 05.2014
- Implemented process improvements that increased administrative task efficiency while maintaining high accuracy levels.
- Created and submitted wide load permits
- Managed fleet registrations and tracked fuel usage
- Supported internal teams by maintaining accurate operational records
- Processed invoices, purchase orders, and internal documentation
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Culbertson Weiss Schetroma and Schug
Meadville, PA
04.2003 - 11.2007
- Managed scheduling and calendar organization for team members, ensuring efficient time allocation.
- Assisted in preparing reports and presentations using Microsoft Office Suite, enhancing information delivery.
- Coordinated communication between departments, fostering collaboration and improving workflow efficiency.
- Maintained office supplies inventory, streamlining procurement processes to reduce costs.
- Developed filing system that improved document retrieval times and ensured compliance with company policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Cambridge Springs Junior Senior High School
Cambridge Springs, PA06-1994
Skills
- Bank reconciliation
- Invoice processing
- Data Entry & Record Management
- Bookkeeping & Payroll Support
- Customer Service
- Filing Documentation Management
- Organizational & Time Management Skills
- Communication & Team Collaboration
Timeline
Administrative / Bookkeeper
Advanced Accounting Consultants LLC
02.2022 - 02.2026
Administrative Assistant
Universal Well Services
04.2008 - 05.2014
Administrative Assistant
Culbertson Weiss Schetroma and Schug
04.2003 - 11.2007
Insurance Agent
T&T Coverage Connection
2019 - 10.2021
Cambridge Springs Junior Senior High School