Tori Schinzel
Shelton
Summary
Dedicated professional with a passion for customer service, known for creating positive experiences and brightening customers' days. Excellent communication skills and a love for engaging with people. A great learner, highly organized, and skilled in maintaining a clean and efficient environment.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Housekeeper
Super 8 Motel
Shelton
06.2025 - Current
- Cleaned and sanitized guest rooms to maintain high hygiene standards.
- Restocked supplies in bathrooms and kitchens for guest convenience.
- Organized cleaning equipment and supplies for efficient workflow.
- Collaborated with team members to uphold guest satisfaction standards.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
Parking Director
Big top promotions
Tacoma
10.2021 - 04.2024
- Coordinated logistics to optimize parking space utilization during busy event days.
- Collaborated with team members to improve customer service experiences.
- Assisted customers with finding available spaces in the lot.
- Provided customer service and information, answered questions and gave directions.
- Directed drivers to parking spots.
- Resolved customer complaints in a professional manner while following established guidelines.
Customer Service Representative
Big top promotions
Tacoma
10.2021 - 04.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Eatonville High School
Eatonville , WASkills
- Time management
- Effective communication
- Safety compliance
- Quality assurance
- Multitasking and organization
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Problem solving
- Conflict resolution
- Supply restocking
- Task prioritization
- Decision-making
- Positive attitude
- Adaptability
Timeline
Housekeeper
Super 8 Motel
06.2025 - Current
Parking Director
Big top promotions
10.2021 - 04.2024
Customer Service Representative
Big top promotions
10.2021 - 04.2024
Eatonville High School