Tori Spinks
Jonesville,LA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
27
27
years of professional experience
Work History
Business Owner
Simply Sassy Boutique
Jonesville, LA
11.2016 - Current
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Monitored cash flow to ensure proper budgeting of resources.
- Developed business plan to secure financial backing from investors.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Payment Processing Clerk
JCP Mangement
Harrisonburg, LA
08.2022 - 01.2023
- Analyzed financial data related to customer accounts for trends or irregularities.
- Resolved discrepancies with customers, vendors, and internal departments regarding payment issues.
- Interfaced with banks to ensure proper deposit of checks into company accounts.
- Analyzed customer accounts and identified discrepancies in payments.
- Conducted regular audits of all processed payments for accuracy and compliance with regulations.
- Verified payment information accuracy and ensured completeness of data prior to processing payments.
Computer Lab Manager
Catahoula Parish School Board
Harrisonburg, LA
08.2012 - 12.2019
- Organized workshops teaching basic computer skills to students.
- Organized and managed inventory of supplies for the computer lab.
- Supervised student workers in the computer lab.
CSR
Four Rivers Insurance
Jonesville, LA
06.1997 - 05.2004
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Processed payments received from clients promptly according to established procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Analyzed claims data to determine potential areas of improvement for policyholders' protection.
Education
High School Diploma -
Block High School
Jonesville, LA05-1995
Skills
- Customer Service
- Financial Management
- Social Media Marketing
- Budget Control
- Attention to Detail
- Customer Relations
- Bookkeeping
- Data Management
Timeline
Payment Processing Clerk
JCP Mangement
08.2022 - 01.2023
Business Owner
Simply Sassy Boutique
11.2016 - Current
Computer Lab Manager
Catahoula Parish School Board
08.2012 - 12.2019
CSR
Four Rivers Insurance
06.1997 - 05.2004
High School Diploma -
Block High School
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