Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Tori  Taylor

Tori Taylor

Marion,NC

Summary

Results-driven sales professional with strong customer service, communication, and relationship-building skills. Known for a strong work ethic, sound judgment, and the ability to overcome objections and find solutions that meet customer needs. Dependable, adaptable, and committed to achieving results while building lasting client relationships.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Bartender

The Switzerland Inn
Little Switzerland, North Carolina
04.2026 - Current
  • Mixed cocktails and beverages for patrons at renowned alpine inn, contributing to memorable dining experiences.
  • Provided exceptional customer service in fast-paced bar environment, enhancing guest satisfaction.
  • Engaged with guests to foster a welcoming atmosphere, elevating overall bar experience.
  • Managed bar inventory, ensuring timely replenishment of supplies.

Sales Team Member

Brandi Harris State Farm
Marion, NC
11.2024 - 08.2026
  • Developed and implemented effective sales strategies to increase customer base.
  • Resolved customer objections using persuasive techniques and in-depth product knowledge, effectively guiding them toward optimal choices.
  • Addressed customer inquiries regarding insurance policies and coverage options, enhancing customer understanding.
  • Informed clients about available benefits and coverage alternatives, aiding in informed decision-making.
  • Processed policy applications and renewals with high efficiency.
  • Maintained accurate client records within agency database.
  • Supported marketing initiatives by distributing promotional materials and volunteering.

Manager

North Carolina Outreach Group Homes LLC
Nebo, NC
09.2013 - 09.2024
  • Managed daily operations to ensure a safe living environment for residents.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Education

Bachelor's - Business Management

Strayer University
Charlotte, NC
09-2024

Skills

  • Mixology techniques
  • Customer service
  • Bar organization
  • Customer engagement
  • Relationship management
  • Time management
  • Problem solving
  • Active listening

Certification

  • Property, Casualty, Life, and Health Insurance Licenses

Accomplishments

  • Only Team Member in Territory that Qualified for Hall of Fame Life Insurance Competition with State Farm for 2025
  • Graduated with Honors from my university
  • 50 Life Apps in 2025
  • 32 Life Apps for 2026
  • Received 50 new Google Reviews since starting with State Farm

Affiliations

  • Community Volunteering for Red Cross, McDowell Chamber of Commerce, and Mission Minestries.
  • Horseback Riding
  • Work with livestock, mainly cattle and horses, along with helping my family with hay.

Timeline

Bartender

The Switzerland Inn
04.2026 - Current

Sales Team Member

Brandi Harris State Farm
11.2024 - 08.2026

Manager

North Carolina Outreach Group Homes LLC
09.2013 - 09.2024

Bachelor's - Business Management

Strayer University
Tori Taylor