Tori Williams
Sales Associate
South Jordan,Utah
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization.
Overview
4
4
years of professional experience
Work History
Lead Patient Service Representative
Intermountain Medical Center
2021.12 - 2024.01
- Enhanced efficiency in a multidisciplinary medical practice through task adaptability.
- Streamlined patient flow by coordinating with medical staff, optimizing daily operations.
- Displayed strong interpersonal skills, delivering excellent customer service and fostering a welcoming environment for patients.
Medical Receptionist
Copperview Medical Center
2021.01 - 2022.12
- Oversaw front desk operations, handling patient check-in, appointment scheduling, and maintaining accurate electronic medical records.
- Conducted efficient pre-screening procedures for seamless patient transitions into appointments.
- Managed multiple phone lines, addressing inquiries, scheduling appointments, and directing calls to the appropriate healthcare providers.
Retail Sales Associate
Nordstrom
2019.10 - 2022.01
- Averaged $16,000 in weekly revenue through effective customer engagement and sales techniques.
- Consistently ranked top 5 in department net sales, exceeding targets and contributing to overall store success.
- Demonstrated exceptional product knowledge, making informed recommendations and driving upselling opportunities.
Education
Bachelor of Science - Hospital Administration
Utah Valley University
Orem, UT 2001.05 -
Skills
Sales Expertise
Product Promotion
Office Administration
Complex Problem-Solving
Reliability and Dedication
Timeline
Lead Patient Service Representative
Intermountain Medical Center
2021.12 - 2024.01
Medical Receptionist
Copperview Medical Center
2021.01 - 2022.12
Retail Sales Associate
Nordstrom
2019.10 - 2022.01
Bachelor of Science - Hospital Administration
Utah Valley University
2001.05 -