Summary
Overview
Work History
Education
Skills
Timeline
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Tori Williams

Sales Associate
South Jordan,Utah

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization.

Overview

4
4
years of professional experience

Work History

Lead Patient Service Representative

Intermountain Medical Center
12.2021 - 01.2024
  • Enhanced efficiency in a multidisciplinary medical practice through task adaptability.
  • Streamlined patient flow by coordinating with medical staff, optimizing daily operations.
  • Displayed strong interpersonal skills, delivering excellent customer service and fostering a welcoming environment for patients.

Medical Receptionist

Copperview Medical Center
01.2021 - 12.2022
  • Oversaw front desk operations, handling patient check-in, appointment scheduling, and maintaining accurate electronic medical records.
  • Conducted efficient pre-screening procedures for seamless patient transitions into appointments.
  • Managed multiple phone lines, addressing inquiries, scheduling appointments, and directing calls to the appropriate healthcare providers.

Retail Sales Associate

Nordstrom
10.2019 - 01.2022
  • Averaged $16,000 in weekly revenue through effective customer engagement and sales techniques.
  • Consistently ranked top 5 in department net sales, exceeding targets and contributing to overall store success.
  • Demonstrated exceptional product knowledge, making informed recommendations and driving upselling opportunities.

Education

Bachelor of Science - Hospital Administration

Utah Valley University
Orem, UT
05.2001 -

Skills

    Sales Expertise

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Timeline

Lead Patient Service Representative

Intermountain Medical Center
12.2021 - 01.2024

Medical Receptionist

Copperview Medical Center
01.2021 - 12.2022

Retail Sales Associate

Nordstrom
10.2019 - 01.2022

Bachelor of Science - Hospital Administration

Utah Valley University
05.2001 -

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