Tori Winegeart
Tuscola,TX
Summary
Thorough Groomer (5 years experience) experienced in handling both small and large breeds of dogs as well as cats. Incredible aptitude for grooming at least 5-8 pets per day with help of tools such as shedding blades, stripping combs, stand dryers and other equipment necessary to complete the groom. Devoted to providing quality work and meeting all clients' expectations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pet Groomer
PetSmart Charities
Lake Worth, TX
07.2019 - Current
- Administered flea treatments and other medicated baths to pets as required.
- Cleaned and sanitized all grooming equipment after each use.
- Performed detailed inspections of pets' skin and coat condition during each grooming session.
- Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
- Greeted customers and their pets upon arrival for grooming services.
- Provided bathing, brushing, clipping, trimming and styling of pet fur coats.
- Maintained accurate records of all services rendered to clients' pets.
- Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
- Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
- Demonstrated excellent customer service skills when dealing with difficult or irate customers.
- Communicated effectively with customers about their pet's behavior during the grooming process.
- Followed strict health protocols to ensure a safe working environment for both staff and animals.
- Adhered to local laws regarding animal control regulations such as rabies vaccinations.
- Worked closely with veterinary personnel to provide additional medical treatment if needed.
- Organized appointments efficiently to maximize time spent with each client's pet.
- Bathed and groomed pets using gentle techniques.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered excellent service to pet owners to drive repeat business.
- Performed routine maintenance tasks on clippers, scissors and other tools used in the grooming process.
Cashier
Lowe's Grocery
Tuscola, TX
01.2019 - 07.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Education
High School Diploma -
Cooper High School
Abilene, TX05-2012
Skills
- Appointment Scheduling
- Cleanliness and sanitation
- Paw Pad Care
- Tick Removal
- Sanitation Procedures
- Nail Trimming
- Animal Handling
- Customer Service
- SOP compliance
- Animal Care
- Time Management
- Teamwork and Collaboration
- Injury evaluation
- Multitasking
- Relationship Building
- Work Prioritization
- Professional Demeanor
- Continuous Improvement
- Decision-Making
- Reliability
- Interpersonal Skills
- Problem-solving abilities
- Problem Identification
- Attention to Detail
- Animal Grooming
- Equipment Disinfection
- Professionalism
Certification
- Certified through PetSmart as a Groomer who completed Grooming School.
Timeline
Pet Groomer
PetSmart Charities
07.2019 - Current
Cashier
Lowe's Grocery
01.2019 - 07.2019
High School Diploma -
Cooper High School
- Certified through PetSmart as a Groomer who completed Grooming School.
Similar Profiles
Amanda E. JainAmanda E. Jain
Retail Supervisor at PetSmart CharitiesRetail Supervisor at PetSmart Charities
Shay St. ClaireShay St. Claire
Pet Care Specialist at PetSmart CharitiesPet Care Specialist at PetSmart Charities
Brandi PettyBrandi Petty
Associate Assistant at PetSmart CharitiesAssociate Assistant at PetSmart Charities