Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tori Young

Marietta,GA

Summary

Knowledgeable with a strong background in leading sales teams to surpass targets and enhance customer relationships. Demonstrated success in developing strategic plans and driving team performance. Proven skills in leadership and communication, fostering a collaborative and results-driven environment.

Overview

11
11
years of professional experience

Work History

Sales Team Manager / Designer

Signarama
12.2020 - Current
  • Manage end-to-end project lifecycle for custom signage, from client consultation through production and installation
  • Interpret local permitting codes and integrate compliance considerations into design and execution plans
  • Oversee cross-functional team workload and resource allocation to ensure on-time, high-quality project delivery
  • Contributed to $500,000+ in sales by streamlining proposal development and improving customer engagement
  • Create and implement a weekly training program to improve team performance and skill development
  • Collaborate with clients to scope project needs, develop proposals, and deliver solutions aligned with brand standards and regulatory requirements

Shift Manager

Racetrac Petroleum Inc.
04.2018 - 11.2020
  • Ensured a safe and productive work environment by overseeing team operations and addressing employee needs in real-time
  • Delivered a personalized and engaging guest experience through proactive service and problem-solving
  • Resolved guest concerns promptly to maintain satisfaction and brand loyalty
  • Coordinated with neighboring stores to manage inventory needs and maintain optimal stock levels
  • Implement efficient business practices to reduce waste and increase profit
  • Cultivated positive relationships with guests and vendors to support smooth daily operations and long-term business success

Shift Leader

Jersey Mike’s Subs
01.2015 - 05.2018
  • Prepare and serve food in a high volume, fast paced environment while maintaining quality and safety standards
  • Managed catering orders and coordinated timely deliveries to ensure customer satisfaction and repeat business
  • Responsible for opening and completing all preparation tasks to ensure operational readiness
  • Closed the store, including reconciling daily sales, counting the vault, and preparing accurate bank deposits
  • Trained new employees and delegated daily tasks and responsibilities

Education

Associate of Science -

Georgia State Perimeter College
Covington, GA
01.2018

Skills

  • Conflict resolution
  • Active listening
  • Attention to detail
  • Outgoing and positive
  • Training and development
  • Verbal and written communication
  • Fluent in Microsoft Office applications
  • Process improvement
  • Flexi Design and file set up
  • Rapport and relationship building

Awards

Salesperson of the year, 2023

Sales person of the year, 2024

Timeline

Sales Team Manager / Designer

Signarama
12.2020 - Current

Shift Manager

Racetrac Petroleum Inc.
04.2018 - 11.2020

Shift Leader

Jersey Mike’s Subs
01.2015 - 05.2018

Associate of Science -

Georgia State Perimeter College

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