Toria Cook
Indianapolis,IN
Summary
• Built trusting relationships with X+ clients and families, improving engagement and follow-through with services
• Assisted in developing and maintaining individualized care or service plans
• Identified and reported safety concerns
• Helped de-escalate crises, reducing behavioral incidents
• Maintained accurate, timely documentation
• Provided emotional support
• Contributed to a safe, structured environment
- ensuring comfort, dignity
- Earned positive feedback
- Adapted quickly to high-pressure environments such as long-term care or hospital settings
Overview
10
10
years of professional experience
Work History
CNA
Majestic Healthcare
Evansville, IN
01.2025 - Current
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Monitored vital signs and documented changes in patient conditions accurately and promptly.
- Assisted nursing staff in implementing care plans tailored to individual patient needs.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Trained new staff on best practices for patient care procedures and workplace safety standards.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Supported needs of Number+ residents under long-term care.
Travel CNA
Medical Agency
Evansville, IN
01.2016 - Current
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Enhanced patient experience by providing compassionate and attentive care during travel assignments.
- Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
Mediator
Parenting Time Center
Evansville, IN
01.2019 - 2024
- Assisted in conflict resolution sessions, facilitating open communication between parties.
- Conducted intake interviews to gather necessary information from involved individuals.
- Supported mediators in preparing case documentation and relevant materials.
- Observed mediation sessions to learn techniques for effective dispute resolution.
- Coordinated schedules and logistics for mediation meetings and follow-ups.
- Maintained confidentiality of sensitive information throughout the mediation process.
- Engaged in professional development workshops to enhance mediation skills and knowledge.
- Conducted thorough research on case backgrounds to better understand the context of disputes and inform mediation approaches.
Education
High School Diploma -
Tecumseh
Lynnville, INSkills
Compassionate, Strong communication & active listening
Cultural sensitivity & inclusivity
Time management in fast-paced environments
Professional boundaries & confidentiality (HIPAA-aware)
Family engagement & support
Safety planning
Timeline
CNA
Majestic Healthcare
01.2025 - Current
Mediator
Parenting Time Center
01.2019 - 2024
Travel CNA
Medical Agency
01.2016 - Current
High School Diploma -
Tecumseh