Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toriana Foss

Des Moines,IA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Windsor Fashions
Altoona, IA
07.2023 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Grocery Clerk

HyVee Foods
Ankeny, IA
01.2023 - 07.2023
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Offered customers carry-out service at completion of transaction.
  • Provided assistance with loading groceries into customer vehicles upon request.
  • Followed instructions to properly arrange merchandise items.

Fast Food Team Member

Wendys Fast Food
Altoona, IA
03.2020 - 08.2021
  • Was on speaker to take customers orders.
  • Bagged and prepared the customers orders, in a sanitary manner.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Received inventory of food and beverage products to stock in designated areas.
  • Greeted customers in a friendly manner and took orders accurately.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Operated cash register and received payment from customers in cash or credit form.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Modified requested menu items in POS system to customize orders.
  • Assisted fellow team members with various duties when needed.

Education

High School Diploma -

Bondurant-Farrar High School
Bondurant, IA
05-2023

Skills

  • Task Delegation
  • Employee Performance Evaluations
  • Operations Management
  • Product and Service Knowledge
  • Customer Relations
  • Staff Supervision
  • Customer Rapport
  • Sales Reporting
  • Google Drive
  • Team Motivation

Timeline

Assistant Manager

Windsor Fashions
07.2023 - Current

Grocery Clerk

HyVee Foods
01.2023 - 07.2023

Fast Food Team Member

Wendys Fast Food
03.2020 - 08.2021

High School Diploma -

Bondurant-Farrar High School

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Toriana Foss