Torianna Jarvey-Thomas
Las Vegas,NV
Summary
Bubbly Bottle Service Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with going on 2 years of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands and cocktail recipes.
Overview
6
6
years of professional experience
Work History
Bottle Service Waitress
WET Afterhours
02.2023 - Current
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Processed orders and facilitated customer payments using POS system.
Server
Euphoric Gentlemen’s Club
08.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Receptionist
House Of Dank Dispensary
12.2018 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Representative
Footlocker.com Inc.
12.2017 - 12.2018
- Used customer insights to develop innovative sales strategies to increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Warren Woods Tower High School
Warren, MI05.2018
Skills
- Guest Satisfaction
- Alcohol Service
- Phone Inquiries
- Welcoming Customers
- VIP Experiences
- Bottle Sales
- Wine and Liquor Service
- Warm and Friendly
Timeline
Bottle Service Waitress
WET Afterhours
02.2023 - Current
Server
Euphoric Gentlemen’s Club
08.2022 - 10.2022
Receptionist
House Of Dank Dispensary
12.2018 - 06.2021
Sales Representative
Footlocker.com Inc.
12.2017 - 12.2018
Warren Woods Tower High School
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