Jazlyn Wyatt
Houston ,TX
Summary
Eager to bring strong customer service, sales, and beverage knowledge. Guest-focused hospitality professional with experience in cocktail service, bottle service, VIP hospitality, and high-volume nightlife environments. Skilled in providing attentive and personalized service, building strong guest relationships, recommending beverages and specials, and maintaining a polished presentation. Experienced in multitasking during busy service periods while maintaining accuracy, efficiency, and a positive guest experience.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Bottle Service Waitress
Cru Galleria
05.2025 - 09.2025
- Delivered professional bottle and table service to VIP guests in a high-volume hospitality environment.
- Built positive relationships with guests through attentive, friendly, and personalized service.
- Promoted premium beverages, bottle packages, and venue specials to drive sales.
- Managed multiple guest requests efficiently while maintaining attention to detail.
- Assisted team members during peak service periods to maintain smooth operations.
- Handled guest transactions and cash accurately when required.
- Maintained a polished appearance and professional demeanor consistent with upscale hospitality standards.
Cocktail Server
Thirteen
06.2025 - 08.2025
- Provided attentive and personable cocktail service in a fast-paced, high-volume environment.
- Delivered prompt service while managing multiple guests and competing priorities.
- Memorized cocktail menu, beverage offerings, and daily specials to confidently answer guest questions.
- Recommended cocktails and specials based on guest preferences and encouraged additional purchases.
- Maintained clean, organized, and guest-ready service areas throughout shifts.
- Communicated effectively with bartenders, servers, and management to ensure smooth service.
- Created a welcoming guest experience that encouraged customer satisfaction and repeat visits.
Bottle Service Waitress
Crave
12.2024 - 02.2025
- Provided attentive customer service while assisting guests throughout their dining and entertainment experience.
- Developed positive guest relationships through friendly communication and professional service.
* Assisted with maintaining clean, organized, and presentable service areas.
- Quickly learned beverage preparation techniques and menu offerings.
- Worked effectively with team members in a fast-paced environment.
- Adapted to changing guest needs while maintaining a positive and professional attitude.
Education
High School Diploma -
Navarro Echs
Austin, TX05-2023
Skills
- Guest & Table Service
- Upselling & Suggestive Selling
- Customer Service
- Cocktail & Beverage Knowledge
- Menu Knowledge
- VIP Guest Relations
- Cash Handling
- High-Volume Service
- Multitasking
- Conflict Resolution
- Team Collaboration
- Communication
- Time Management
- Attention to Detail
Certification
- Food Safety Certification - ServSafe
Timeline
Cocktail Server
Thirteen
06.2025 - 08.2025
Bottle Service Waitress
Cru Galleria
05.2025 - 09.2025
Bottle Service Waitress
Crave
12.2024 - 02.2025
High School Diploma -
Navarro Echs