Torie Jones
Beavercreek,OH
Summary
Highly motivated college student seeking professional experience with a focus on improvement in strategies and processes through steadfast production and learned abilities gained while maintaining impeccable customer service skills.
Overview
4
4
years of professional experience
Work History
Team Lead/Management
HEYDUDE
09.2024 - Current
- Gained experience on back stock work
- Pushing and moving all apparel needs
- Assuring customer satisfaction while maintaining projects
- Operating on ten foot ladder and organization
- Fulfilling open and closing task for each shift
- Working with associates in a Management setting, constructing schedules and implementing interviews
- Working through trucks and unloading inventory
Footwear Lead
DICK'S Sporting Goods
01.2023 - 09.2024
- Gained experience on back stock work
- Pushing and moving all apparel needs
- Assuring customer satisfaction while maintaining projects
- Operating on ten foot ladder and organization
- Fulfilling open and closing task for each shift
- Working through trucks and unloading inventory
Retail Associate
Best buy
07.2022 - 01.2023
- Handled all aspects of sales to include customer contracts and warranties, customer payments, and all cash and credit card/check transactions
- Developed, maintained, and communicated strong, up-to-date knowledge of an array of technological products, accessories, pricing plans and service features
Cahier
Wendy's
07.2020 - 07.2022
- Gained experience in customer service through receiving, verifying, and expediating orders directly to customer while ensuring accurate financial transactions are taking place
- Maintained excellent housekeeping through vigorous cleaning and sanitization efforts
- Fulfilled opportunities to gain experience with opening and closing procedures related to the storefront
Education
A.A. - COMMUNICATIONS
NORTHEAST STATE UNIVERSITY
Elizabethton, TN01.2023
High School diploma -
Unaka High School
Elizabethton, TN06.2022
Skills
- Fast Learner
- Integrity
- Attention to Detail
- Customer Service
- Cash Handling Accuracy
- Strong Communication Skills
- Retail Sales
- Microsoft Excel
- Organizational skills
- Time management
- Communication skills
- Filing
- Pricing
- Microsoft Office
- Anatomy knowledge
- Customer Focus
- Work assignment delegation
- Teamwork and Collaboration
- Team Supervision
- Analytical Thinking
- Conflict Resolution
- Daily workflow improvement
- Overseeing Daily Activities
- Leadership
- Multitasking
- Active Listening
- Organizational Skills
- Multitasking Abilities
- Decision-Making
- Task Prioritization
- Windows
- Microsoft Word
- Typing
- Microsoft Outlook
Timeline
Team Lead/Management
HEYDUDE
09.2024 - Current
Footwear Lead
DICK'S Sporting Goods
01.2023 - 09.2024
Retail Associate
Best buy
07.2022 - 01.2023
Cahier
Wendy's
07.2020 - 07.2022
High School diploma -
Unaka High School
A.A. - COMMUNICATIONS
NORTHEAST STATE UNIVERSITY
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