Highly motivated college student seeking professional experience with a focus on improvement in strategies and processes through steadfast production and learned abilities gained while maintaining impeccable customer service skills.
Overview
4
4
years of professional experience
Work History
Team Lead/Management
HEYDUDE
09.2024 - Current
Gained experience on back stock work
Pushing and moving all apparel needs
Assuring customer satisfaction while maintaining projects
Operating on ten foot ladder and organization
Fulfilling open and closing task for each shift
Working with associates in a Management setting, constructing schedules and implementing interviews
Working through trucks and unloading inventory
Footwear Lead
DICK'S Sporting Goods
01.2023 - 09.2024
Gained experience on back stock work
Pushing and moving all apparel needs
Assuring customer satisfaction while maintaining projects
Operating on ten foot ladder and organization
Fulfilling open and closing task for each shift
Working through trucks and unloading inventory
Retail Associate
Best buy
07.2022 - 01.2023
Handled all aspects of sales to include customer contracts and warranties, customer payments, and all cash and credit card/check transactions
Developed, maintained, and communicated strong, up-to-date knowledge of an array of technological products, accessories, pricing plans and service features
Cahier
Wendy's
07.2020 - 07.2022
Gained experience in customer service through receiving, verifying, and expediating orders directly to customer while ensuring accurate financial transactions are taking place
Maintained excellent housekeeping through vigorous cleaning and sanitization efforts
Fulfilled opportunities to gain experience with opening and closing procedures related to the storefront
Education
A.A. - COMMUNICATIONS
NORTHEAST STATE UNIVERSITY
Elizabethton, TN
01.2023
High School diploma -
Unaka High School
Elizabethton, TN
06.2022
Skills
Fast Learner
Integrity
Attention to Detail
Customer Service
Cash Handling Accuracy
Strong Communication Skills
Retail Sales
Microsoft Excel
Organizational skills
Time management
Communication skills
Filing
Pricing
Microsoft Office
Anatomy knowledge
Customer Focus
Work assignment delegation
Teamwork and Collaboration
Team Supervision
Analytical Thinking
Conflict Resolution
Daily workflow improvement
Overseeing Daily Activities
Leadership
Multitasking
Active Listening
Organizational Skills
Multitasking Abilities
Decision-Making
Task Prioritization
Windows
Microsoft Word
Typing
Microsoft Outlook
Timeline
Team Lead/Management
HEYDUDE
09.2024 - Current
Footwear Lead
DICK'S Sporting Goods
01.2023 - 09.2024
Retail Associate
Best buy
07.2022 - 01.2023
Cahier
Wendy's
07.2020 - 07.2022
High School diploma -
Unaka High School
A.A. - COMMUNICATIONS
NORTHEAST STATE UNIVERSITY
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