Torin Boggs
Salina,KS
Summary
Cross-utilized airport agent with hands-on experience in passenger service, baggage handling, and gate operations. Supports special assistance needs, coordinates with airline and security teams, and keeps operations compliant and organized while resolving questions calmly and professionally.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Cross Utilized Airport Agent
SkyWest Airlines
Salina, KS
02.2026 - Current
- Provided exceptional customer service to passengers, addressing inquiries and resolving issues to enhance overall travel experience.
- Collaborated with airline personnel and security staff to maintain efficient airport operations, ensuring compliance with industry standards.
- Conducted regular audits of equipment and facilities, ensuring all tools were functional and ready for use.
- Worked closely with ground services teams to coordinate special assistance for passengers with disabilities.
- Provided support during peak travel seasons, adapting to increased passenger volume with professionalism and efficiency.
- Managed baggage handling operations, improving tracking methods to reduce lost luggage incidents.
- Coordinated with ramp and flight crews to ensure timely aircraft readiness for departures.
- Communicated flight updates to passengers, ensuring awareness of schedule changes and boarding procedures., delays, and boarding changes to passengers.
Car Wash Attendant
Tidal Wave Auto Spa
Kansas City, KS
05.2022 - Current
- Exceeded customer product expectations by keeping equipment in good working order so that high-quality products could be produced. Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, and hoses to clean and protect the interior and exterior of the vehicle. Double-checked that the machine setups were correct. Ran the cash register and processed payments by cash, credit card, and check. Cleaned and oiled the machines, as well as adding coolant to the reservoirs.
Customer Pick Up Specialist
Nebraska Furniture Mart
Kansas City, KS
05.2022 - 05.2023
- Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Loaded customers orders into vehicle and secured if necessary.
Car Wash Attendant
Tidal Wave Auto Spa
Salina, KS
- Was in charge of weekly maintenance inspections. Was in charge of maintaining the facility's equipment, grounds, roads, and fences. Exceeded customer product expectations by keeping equipment in good working order so that high-quality products could be produced. Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, and hoses to clean and protect the interior and exterior of the vehicle. Ran the cash register and processed payments by cash, credit card, and check.
Aircraft Detailer
Foxtrot Aviation
- Removed CIC on Aircraft (CRJ). Performed Drywashes. Applied CIC upon request. Cleaned APU. Cleaned Gear Wells. Cleaned Floor boards.
Education
Bachelor of Science - Aviation
Kansas State University
Salina, United States01-2027
High School Diploma -
Leavenworth Senior High School
Leavenworth, KS, United States05-2023
Skills
- Airport safety compliance
- Baggage tracking systems
- Airport operations
- Terminal coordination
- Operational efficiency
- Customer service
- Effective communication
- Team communication
- Relationship management
- Mathematical aptitude
- Computer literacy
- Strong attention to detail
Personal Information
- Title: Cross- Utilized Airport Agent | Car Wash Attendant | Customer Pick Up Specialist | Car Wash Attendant | Aircraft Detailer
- Driving License: Valid MI drivers license
Certification
- ServSafe
- ASE Automotive Electrical Certification
- FAA Private Pilots License
Accomplishments
- On Campus Intramural Sports Coordinator for Kansas State University- Salina
Timeline
Cross Utilized Airport Agent
SkyWest Airlines
02.2026 - Current
Car Wash Attendant
Tidal Wave Auto Spa
05.2022 - Current
Customer Pick Up Specialist
Nebraska Furniture Mart
05.2022 - 05.2023
Car Wash Attendant
Tidal Wave Auto Spa
Aircraft Detailer
Foxtrot Aviation
Bachelor of Science - Aviation
Kansas State University
High School Diploma -
Leavenworth Senior High School